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Red Roof Inn Wilmington – reviews, photos

2.0 of 5
5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405
Hotel amenities
Red Roof Inn Wilmington
Red Roof Inn Wilmington
Red Roof Inn Wilmington
Red Roof Inn Wilmington
Red Roof Inn Wilmington
Red Roof Inn Wilmington
Ranked #29 of 43 hotels in Wilmington
3.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    26
    25
    9
    6
    13
Date Rating
Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
“BAD EXPERIENCE”
1 of 5 stars Reviewed 3 August 2011
2
people found this review helpful

A/C Unit broke upon arrival, promised us a new room but we never got one. WiFI signal extremely poor. Bottom of bathtub was completely black-so disgusting. Sofa was filthy and arm was broken on it. If you enjoy listening to barking dogs in the next room this would be a great place to stay. Housekeeping staff called in sick so our room was not cleaned.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask MikeedRN about Red Roof Inn Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011
I apologize for the experience you had at The Red Roof Inn Wilmington, NC. This certainly is not typical of the front desk as their scores are among the highest within Independent hotels. I will make certain that I address the service issue with the department involved. The property is scheduled for a refresh and will address all of your concerns about the property. I appreciate your feedback and business and look forward to your next visit. If I can be of any further assistance please feel free to call me.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, OH
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Never Again”
1 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

This was a big let down given the other reviews on here. I had a room that was dirty, rust everywhere and a huge crack in the bathroom ceiling! It looked and felt like it was going to come down on my head! The door did not lock properly and was in bad shape. I am no building inspector, but it should be condemned. I only stayed the one night because I was dead tired from my flight. I filed a complaint with the management, but they had no concern about anything. I also filed a complaint with the head office and I am demanding my money back!

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask MafiaPrincess62 about Red Roof Inn Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011
Thank you for your feedback and comments. First of all we want to apologize for all of the inconvenience that you experienced during your most recent stay with us. As you can understand, the team and I are constantly working to improve our hotel at all fronts. I have spoken to some of the departments and have mentioned your situation and assure you we are making sure this doesn't happen again. Thank you again for your comments.
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Stoneville, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great place to stay...”
4 of 5 stars Reviewed 14 July 2011

We stayed here for a weekend for a softball tournament. We had to rooms that we adjoined. That was a good feature. The rooms were pretty clean. At first the TV in the one room did not work. They went and got a tv from a different room for us. The hotel was packed for this weekend with a lot of other families who were in town for the tournament. It is pretty quiet considering it is on a main road. There is a Dunkin Donut's and waffle house near door. Across the street is hooters and Chick-Fil-A. It is across the street from Wal-Mart, Target and several other stores. It is close to College Rd. the main north-south route thru Wilmington. The hotel is a straight shot to downtown Wilmington. The hotel also offers a pool on site. It is a pretty nice pool. They also have many chairs and lounges around the pool. It is a short and easy drive to Wrightsville Beach. There is free high speed wifi offered to guests.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mbennett3489 about Red Roof Inn Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Freakin BAD$SS”
5 of 5 stars Reviewed 24 June 2011
1
person found this review helpful

Brian at the front desk was absolutely the most amazing hotel representative I have ever encountered. He was very clean, well spoken, and extremely helpful. As long as he works here I will stay at this hotel anytime I visit Wilmington. I will recommend this establishment to all of my friends, family, and business associates.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Burpdawg23 about Red Roof Inn Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomasville, North Carolina
1 review
1 helpful vote 1 helpful vote
“It is what it is”
1 of 5 stars Reviewed 13 June 2011
1
person found this review helpful

On our way to a family event and we need a place to stay for one night. We figured that one night anywhere would be OK and we opted for Red Roof ratheher than paying $100 plus for a name-recognition hotel. The room was OK. One towel each and they were so thin it was actually hard to dry off. Tub floor didn't look very clean and there was a roach on the wall. Noisy with traffic and lots of loud people. Dogs barking the next morning right outside our room. Next time I'll pay a little more

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Tommye74 about Red Roof Inn Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Red Roof Inn Wilmington

  • Wilmington Red Roof Inn
Address: 5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405
Price range (per night):* INR3,523 - 4,641

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