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BEST WESTERN PLUS Coastline Inn – reviews, photos

2.0 of 5
503 Nutt Street, Wilmington, NC 28401
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BEST WESTERN PLUS Coastline Inn
BEST WESTERN PLUS Coastline Inn
BEST WESTERN PLUS Coastline Inn
BEST WESTERN PLUS Coastline Inn
BEST WESTERN PLUS Coastline Inn
BEST WESTERN PLUS Coastline Inn
Ranked #12 of 43 hotels in Wilmington
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    38
    43
    10
    0
    7
Date Rating
claudia0501
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Bed was dreadful!”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Our room was small but well appointed. The bathroom was clean. It had a large stall shower; not the tub/shower combination as advertised. However, that was great. We were supplied with plenty of towels and quality bath supplies. The view of the river was very nice and the staff was super friendly and helpful. The two drawbacks were the bed and the breakfast. Breakfast was served in a small windowless room on the third floor. The selection was minimal and we opted for a bowl of cold cereal without fruit. The bananas looked weeks old. The bed was so old and mushy that it really interrupted my sleep. I got in bed and sank into a hole and was afraid that I would need a crane to get me out! We actually considered leaving at the end of the second day instead of spending the night.

Room Tip: Ask to check the bed in your room before you unpack! Pack your own breakfast food and your own coff...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Hodge, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review
8 February 2012
I am so sorry you had a problem with your bed. I was trying to find more information on your stay so we can address this immediately! We do appreciate your business and I'm sure the staff would have been happy to move you to another room but I know it was probably too late considering you were already unpacked. If you would please email the dates of your stay I would love to get the mattress replaced so another guest would not have the same issue. I looked in our records and unfortunately i did not see any notes about the problem.
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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great value, great views of the river, friendly staff”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Great location on the river. Staff is super friendly and go above and beyond. Room is larger than most. Good breakfast, but the same foods everyday. Weight room is limited.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackie Hodge, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review
3 February 2012
Thank you for your comments about the staff and the hotel. We appreciate your business and hope you come back to visit us again
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Litchfield Park, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Just Average”
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Nothing special about this hotel. Our room was clean and the staff was friendly but there is nothing special about the property. The breakfast bar was the usual.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jackie Hodge, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review
24 January 2012
Thank you for your comments. I am so sorry that we did not meet your expectations during your recent stay. Guest satisfaction is always our top priority. I hope you will come back and visit our hotel again
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Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“What a NICE surprise!”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

This is a really nice property, a lot of which is a converted rail depot. How cool! It overlooks the Cape Fear River and the view, while not scenic, is really interesting. The staff is friendly and helpful (scrambling to turn off the alarm in the vacant room next to ours) and the breakfast was varied and plentiful. The walls are a bit thin (see above) but every thing else was nice. Quality bed linens and plenty of hot water too. I'll go back again, for sure.

Room Tip: Ask for the third floor. That is the floor where the Breakfast Room is located and easy to zip in a...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackie Hodge, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review
9 January 2012
The staff and I are very happy that you enjoyed your stay at the BW Plus Coastline Inn. We work very hard to make every guest experience a memorable one. I hope that if you ever get back in our area you will book your reservation with us.
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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Good but not great overall”
3 of 5 stars Reviewed 1 December 2011

My friend from Raleigh was kind enough to book this hotel for a overnight stay. The first room we were booked in had tons of some kind of febreeze smell. They were definitely trying to cover up another smell as it knocked you out when you first walked in. We were quickly transferred to another room with no issue. The room was clean but not extremely. The walls could use a wipe down and the carpet was not all that clean. Bathroom was clean and the over head shower was nice. Room had a nice view and the breakfast was nice. Free internet was nice as well. No major complaints but no raves either.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by golden190 for Wilmington
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Hodge, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review
9 January 2012
I'm sorry that we did not meet your expectations during your recent stay with us! We strive very hard to have clean, fresh rooms. Hopefully you will give the hotel another chance to make your stay in Wilmington a pleasant one.
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Additional Information about BEST WESTERN PLUS Coastline Inn

  • Best Western Coastline Hotel
  • Best Western Coastline Inn Wilmington Nc
  • Best Western Wilmington
  • Wilmington Best Western
Address: 503 Nutt Street, Wilmington, NC 28401
Price range (per night):* INR6,799 - 11,982

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BEST WESTERN PLUS Coastline Inn
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