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BEST WESTERN PLUS University Inn – reviews, photos

5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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BEST WESTERN PLUS University Inn
Ranked #22 of 43 hotels in Wilmington
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    5
    8
    5
    0
    1
Date Rating
Boone, NC
1 review
1 helpful vote 1 helpful vote
“Great location, clean hotel, uncomfortable beds.”
3 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

This hotel is in a great location just as you enter Wilmington from I40. We decided to stay here when we took our daughter to move into UNCW. The front desk staff were nice and checked us in quickly. They offered to help in any way they could during out stay.

The room was a good size but the double beds were pretty hard. The A/C was consistent and the TV and remote control worked properly. The bath was nice and clean. There wasn't much noise outside of our door in the hallway at any time during our stay, although room was on the second floor and our window was right above the awning of the entry. Many times cars and motorcycles outside the window seemed pretty loud.

The breakfast was nice. There was a good choice of different types of food and beverage and the staff kept everything clean and filled. The lobby/breakfast area was used at other times as a party/meeting area for families. There was a baby shower one day and what seemed like a family reunion another day. This made for a loud are to try to maneuver through when we were ready to walk through the lobby.

All in all we would stay there again. The main complaint is the small double beds.

Room Tip: If you want a comfortable night's sleep, get a hotel with queen beds if you are a couple.
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
4 helpful votes 4 helpful votes
“Ms Johnson isn't being exactly forth right with the guest”
3 of 5 stars Reviewed 4 November 2010
4
people found this review helpful

We have never stayed at this hotel but we know people who have and encountered this group. We do know that Ms Johnson isn't being exactly forth right with folks. This hotel does cater to a very adult crowd at least once a month. You may want to ask before you book your room here if the adult group is there. They may or may not tell you but they should be willing to refund you if you encounter any problems.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Vacationcpl4fun about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
“Always a great place to stay”
4 of 5 stars Reviewed 6 September 2010
1
person found this review helpful

I stay here at the Inn Keeper every time I travel to Wilmington for business. I am there at least every 2 months and always stay at this hotel. I found this hotel by mistake a year and a half ago and I am glad that I did. The staff is courteous and helpful every time I stay there. Chris is fantastic, Chevon is always willing to help me with any last minute needs. The recent addition to the staff Jennifer has been very friendly and eager to help. I have recommended this hotel to friends traveling for family vacations to the area and they have been thrilled. I also have recommended the hotel to some friends having a family reunion early next year.
Thank you again to the staff and look forward to my stay next month.

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Businesswomanonthego about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
“The best place to stay in Wilmington, NC.”
5 of 5 stars Reviewed 6 September 2010

What a great place to stay. Children friendly, pet friendly, Staff is very helpful and polite. The rooms are very clean and have a pleasant atmosphere. Pool is always clean. Can't say a bad thing about the hotel or staff. We stay here everytime we need a get away from life.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Phillygirl22176 about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Clean, Convenient & Friendly”
4 of 5 stars Reviewed 12 April 2010
1
person found this review helpful

We stayed at the Innkeeper for one night on the way to a wedding. The hotel is right off the main road through Wilmington, NC. The rooms were clean (not fancy). The beds were comfortable. The shower hot. The staff friendly. And the included continental breakfast held us until the wedding reception!

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN PLUS University Inn

  • Innkeeper Hotel Wilmington
Address: 5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
Price range (per night):* INR5,684 - 8,805

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BEST WESTERN PLUS University Inn
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