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Holiday Inn Express & Suites Wilmington - University Center – reviews, photos

2.5 of 5
160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
Ranked #6 of 43 hotels in Wilmington
4.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    45
    14
    5
    1
    0
Date Rating
Vermont
Senior Contributor
37 reviews 37 reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
“Fine, but just”
4 of 5 stars Reviewed 7 February 2012

As with most of my Holiday Inn Express experiences, the facility was neat, quite clean and the staff were very helpful. There's just not much to add.

The Inn is centrally located, but abuts local merchant Jeff Gordon's Chevrolet dealer; Which means you better like LIGHTS! Your choice of window landscapes are either Chevy's or the rear of the local WalMart. Hopefully, you'll be staying with someone more attractive than is offered by the view out your window.

  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Shwami about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
11 February 2012
Dear Shwami,

Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center during your recent trip to coastal North Carolina. We also thank you for taking the time to reach out to us and to other TripAdvisor members via your online review.

I am glad to hear that you found our hotel to be clean and our staff to be very friendly and helpful! These assets are certainly cornerstones of any good hotel experience! While we appreciate knowing those things that please you, we also like to hear about areas that need our attention. I apologize for any inconvenience caused by the ambient light from Jeff Gordon Chevrolet. There are black-out curtains installed in all of our guest rooms to block all of the lights from the city; I hope that you found yours during your stay with us.

I sincerely hope that you will stay with us again during your next trip to Wilmington. If you'd like a more relaxing view from the window of your room, I would suggest a low-floor, pool-side room. If there's anything else that I can do to make a future stay even more comfortable, please contact me directly at the hotel. We look forward to welcoming you back to the Holiday Inn Express & Suites.

Regards,

Ella Golden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Great value and location”
4 of 5 stars Reviewed 30 January 2012

We stayed here when looking at UNCW for our son and it was a pleasant surprise! The staff was warm and welcoming, the rooms very clean and centrally located. Will stay there again if he chooses UNCW!

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jshn1 about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
4 February 2012
Dear jshn1,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center during your recent trip to Wilmington, NC. We appreciate that we were your hotel of choice, and we also appreciate that you took the time to share your experiences with our hotel with other TripAdvisor members via your online review.

I'm glad that we could provide a clean and comfortable place for you to stay while you came to visit UNCW. We'll certainly be keeping our fingers crossed that your son chooses to be a Seahawk! We're very proud of our local University and love having the opportunity to get to know UNCW students and parents throughout their college journey - all the way from official campus visits to graduation and beyond.

Again, thank you for choosing to stay with us. If there's ever anything that I could do to make a future stay even more comfortable, please contact me directly at the hotel. We look forward to welcoming you again to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
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Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“This is the place to hold your business meeting! Rick/Greensboro”
5 of 5 stars Reviewed 16 January 2012

My company was making one of the largest presentations that we had made in 2 years. the customers wanted to meet in Wilmington, NC. After checking around and talking to the sales staff at the Holiday Inn Express, we chose to have it here. this was the best decision that i could have made! we brought in over 20 customers from 3 states. everything was perfect from start to finish. they helped us plan everything including different check in times, special needs, and dinner at a local resturaunt. i felt like they worked for our company! My customers were treated like royalty, erveryone raved on the hotel and every member of their staff. they went above and beyond to help us win this bid. i will never look anywhere else when i am in Wilmington or anywhere close by. Thank You Holiday Inn Express!

Room Tip: all rooms are great!
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask James R about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
21 January 2012
Dear James R.,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center. I am so glad to hear that our staff and our facilities made your stay such an enjoyable one! It brings me such pleasure to hear that our staff made a long-lasting impression with you and with your clients.

I hope that we will always be able to provide a great experience for you when you’re in Wilmington. I have passed your remarks along to our staff so that they will know that our guests recognize it when they are provided with such good service.

Again, thank you for your TripAdvisor review. If there is ever anything that we can do to make a future stay even more enjoyable, please feel free to contact me personally. We look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
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Cary, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

This is a great hotel. My husband has business in Wilmington 3 times a year and we ALWAYS stay at this hotel. It's clean, super convenient and has friendly staff. On my most recent visit, I was looking for a tray to take my breakfast back upstairs to my room. There were no trays available so the kitchen hostess went out of her way to make sure she found a tray. I would definitely recommend this Holiday Inn Express.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pw205 about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
12 January 2012
Dear pw205,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate that you chose our hotel and that you took the time to reach out to us and to other TripAdvisor members via your online review.

Our staff strives to deliver an excellent experience for every guest, every time. I am very glad to hear that one of our breakfast hostesses played an essential role in providing that experience for you. I will be certain to share your remarks with our entire breakfast staff.

Again, thank you for your review of our hotel. I hope that you will be able to return to Wilmington soon, and we look forward to welcoming you back to the Holiday Inn Express & Suites.

Regards,

Ella Golden
General Manager
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Courtice, Ontario
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Friendly stay”
5 of 5 stars Reviewed 10 December 2011

Excellent representative of the chain. This hotel is located close to eveything from shopping to historical locations to the beach! Beds are very comfortable and we had our best night's sleep on our way through to Florida. Large breakfast dining room overlooks the outdoor pool. Food was a great start to the day. There is ample free parking. Our room came equiped with fridge and microwave as well as flat screen TV and free wifi. All the staff were friendly and welcoming and I would recommend this hotel to my friends who might wish to stay in the area.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask imacteacher about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
21 December 2011
Dear imacteacher,

Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate that decision, as well as the decision that you made to reach out to us and to other TripAdvisor members via your online review of our hotel.

I was pleased to learn of your satisfaction with our staff, facilities and that your stay was so enjoyable. With your input, we can constantly monitor our product to maintain high standards of quality and performance that have become a Holiday Inn Express tradition. Thank you again for your comments.

I hope that you will be able to return to the Wilmington, NC area again soon, perhaps on your return trip from Florida. We look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
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Additional Information about Holiday Inn Express & Suites Wilmington - University Center

  • Holiday Inn Express Wilmington
  • Holiday Inn Wilmington
  • Wilmington Holiday Inn
Address: 160 Van Campen Blvd, Wilmington, NC 28403
Price range (per night):* INR6,075 - 8,805

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