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Holiday Inn Express & Suites Wilmington - University Center – reviews, photos

2.5 of 5
160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
Ranked #6 of 43 hotels in Wilmington
4.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    45
    14
    5
    1
    0
Date Rating
Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“This is the place to hold your business meeting! Rick/Greensboro”
5 of 5 stars Reviewed 16 January 2012

My company was making one of the largest presentations that we had made in 2 years. the customers wanted to meet in Wilmington, NC. After checking around and talking to the sales staff at the Holiday Inn Express, we chose to have it here. this was the best decision that i could have made! we brought in over 20 customers from 3 states. everything was perfect from start to finish. they helped us plan everything including different check in times, special needs, and dinner at a local resturaunt. i felt like they worked for our company! My customers were treated like royalty, erveryone raved on the hotel and every member of their staff. they went above and beyond to help us win this bid. i will never look anywhere else when i am in Wilmington or anywhere close by. Thank You Holiday Inn Express!

Room Tip: all rooms are great!
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask James R about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
21 January 2012
Dear James R.,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center. I am so glad to hear that our staff and our facilities made your stay such an enjoyable one! It brings me such pleasure to hear that our staff made a long-lasting impression with you and with your clients.

I hope that we will always be able to provide a great experience for you when you’re in Wilmington. I have passed your remarks along to our staff so that they will know that our guests recognize it when they are provided with such good service.

Again, thank you for your TripAdvisor review. If there is ever anything that we can do to make a future stay even more enjoyable, please feel free to contact me personally. We look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
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Cary, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

This is a great hotel. My husband has business in Wilmington 3 times a year and we ALWAYS stay at this hotel. It's clean, super convenient and has friendly staff. On my most recent visit, I was looking for a tray to take my breakfast back upstairs to my room. There were no trays available so the kitchen hostess went out of her way to make sure she found a tray. I would definitely recommend this Holiday Inn Express.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pw205 about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
12 January 2012
Dear pw205,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate that you chose our hotel and that you took the time to reach out to us and to other TripAdvisor members via your online review.

Our staff strives to deliver an excellent experience for every guest, every time. I am very glad to hear that one of our breakfast hostesses played an essential role in providing that experience for you. I will be certain to share your remarks with our entire breakfast staff.

Again, thank you for your review of our hotel. I hope that you will be able to return to Wilmington soon, and we look forward to welcoming you back to the Holiday Inn Express & Suites.

Regards,

Ella Golden
General Manager
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Courtice, Ontario
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Friendly stay”
5 of 5 stars Reviewed 10 December 2011

Excellent representative of the chain. This hotel is located close to eveything from shopping to historical locations to the beach! Beds are very comfortable and we had our best night's sleep on our way through to Florida. Large breakfast dining room overlooks the outdoor pool. Food was a great start to the day. There is ample free parking. Our room came equiped with fridge and microwave as well as flat screen TV and free wifi. All the staff were friendly and welcoming and I would recommend this hotel to my friends who might wish to stay in the area.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask imacteacher about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
21 December 2011
Dear imacteacher,

Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate that decision, as well as the decision that you made to reach out to us and to other TripAdvisor members via your online review of our hotel.

I was pleased to learn of your satisfaction with our staff, facilities and that your stay was so enjoyable. With your input, we can constantly monitor our product to maintain high standards of quality and performance that have become a Holiday Inn Express tradition. Thank you again for your comments.

I hope that you will be able to return to the Wilmington, NC area again soon, perhaps on your return trip from Florida. We look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
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Kinston, North Carolina
Senior Contributor
44 reviews 44 reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
“Yes, Yes, YES!”
5 of 5 stars Reviewed 16 November 2011

This has to be one of the crown jewels in the Holiday Inn system. The facility and staff are first-rate. You will not be disappointed, whether your stay is for business or pleasure.

My wife and I enjoyed a great two-night stay here last month. All of the area attractions are within a short drive from here, from beach to shopping to the thriving riverfront downtown. We'll be back.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KorbinDallas about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
30 November 2011
Dear KorbinDallas,

I am Ella Golden, General Manager at the Holiday Inn Express & Suites Wilmington - University Center. Thank you so much for staying with us while you were in Wilmington, NC, and for taking the time to share your experiences at our hotel with other TripAdvisor members.

Specifically, I thank you for praising our staff and facilities so highly. Our staff takes great pride in keeping our hotel clean and inviting for our guests, and they will be thrilled to read your comments. Thank you also for giving other readers an idea as to our location and what's available within a short drive of our hotel! I'm sure that other TripAdvisor members will appreciate your remarks.

I invite you to contact me personally at (910) 392-3227 if there's ever anything that we can do to make a future stay even more enjoyable. Thank you again for your review and we look forward to welcoming you during your next visit to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden
General Manager
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Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 9 November 2011

The rooms were much larger than I expected. We had been staying at the Hampton hotels prior to this stay and we found the breakfast a welcome change. It's typical Holiday Inn breakfast, but it hit the spot. The staff was very helpful and courteous. Oh, the beds were pretty hard.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by HaFinkne for Wilmington
Ask HaFinkne about Holiday Inn Express & Suites Wilmington - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella Golden, Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review
11 November 2011
Dear HaFinke,

Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate that you made that decision and we also appreciate that you took the time to share your experiences with our hotel with other TripAdvisor members. I am so glad that your overall experience with our rooms, our staff, and our complimentary hot breakfast bar was wonderful!

We appreciate knowing the things that please you as well as those areas that need our attention. I am sorry that you found the bed in your guest room to be too hard for your comfort. If you ever experience an issue like that during a future stay, please let us know. If there are vacant rooms available, we will allow you to try a different room to see if that particular mattress may be softer.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Holiday Inn Express tradition. It was indeed our pleasure serving you and we look forward to welcoming you again to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Jessica W. Dowell
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Additional Information about Holiday Inn Express & Suites Wilmington - University Center

  • Holiday Inn Express Wilmington
  • Holiday Inn Wilmington
  • Wilmington Holiday Inn
Address: 160 Van Campen Blvd, Wilmington, NC 28403
Price range (per night):* INR6,075 - 8,805

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