My company was making one of the largest presentations that we had made in 2 years. the customers wanted to meet in Wilmington, NC. After checking around and talking to the sales staff at the Holiday Inn Express, we chose to have it here. this was the best decision that i could have made! we brought in over 20 customers from 3 states. everything was perfect from start to finish. they helped us plan everything including different check in times, special needs, and dinner at a local resturaunt. i felt like they worked for our company! My customers were treated like royalty, erveryone raved on the hotel and every member of their staff. they went above and beyond to help us win this bid. i will never look anywhere else when i am in Wilmington or anywhere close by. Thank You Holiday Inn Express!
Room Tip: all rooms are great!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 January 2012
Dear James R.,
Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center. I am so glad to hear that our staff and our facilities made your stay such an enjoyable one! It brings me such pleasure to hear that our staff made a long-lasting impression with you and with your clients.
I hope that we will always be able to provide a great experience for you when you’re in Wilmington. I have passed your remarks along to our staff so that they will know that our guests recognize it when they are provided with such good service.
Again, thank you for your TripAdvisor review. If there is ever anything that we can do to make a future stay even more enjoyable, please feel free to contact me personally. We look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.
Regards,
Ella Golden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC