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Holiday Inn Express in Wilkesboro – reviews, photos

2.5 of 5
1700 Winkler Street, Wilkesboro, NC 28697
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Holiday Inn Express in Wilkesboro
Holiday Inn Express in Wilkesboro
Holiday Inn Express in Wilkesboro
Holiday Inn Express in Wilkesboro
Holiday Inn Express in Wilkesboro
Holiday Inn Express in Wilkesboro
Ranked #2 of 6 hotels in Wilkesboro
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    16
    7
    4
    2
    1
Date Rating
Greensboro, North Carolina
1 review
“Concern about safety in parking lot due to poor lighting”
4 of 5 stars Reviewed 3 February 2011

This is my 4th stay at this Holiday Inn Express in Wilkesboro, NC. I bring my 82 year old mother to receive treatment for her cancer at a nearby clinic on a regular basis. As time passes, it is better if we spend the night as opposed to traveling two days in a row. Overall, we enjoy staying at this Holiday Inn. The staff has been very friendly, accomodating and professional.

My only concern has been the lighting in the parking lot, especially in the back of the building. All the spaces next to the building are very dark and needs lights and a couple more lights would be helpful on the outer edge of the lot in the back, on the side and near the front entrance at the handicapped spaces. My concern is for myself and my mother's safety in both being able to see as she walks and having to worry that we need to fear for our safety as two women in a dark parking lot.

Everything else at this hotel is really good. Thanks for taking this review into consideration.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask abarnes005 about Holiday Inn Express in Wilkesboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clara Royal, Manager at Holiday Inn Express in Wilkesboro, responded to this review
11 October 2011
We appreciate your letting us know your concerns with the parking lot lighting and we have added additional lighting and increased the existing lighting. We hope you will visit us soon so you can see the improvements for yourself. We are always seeking ways to improve the guest experience and appreciate the good comments on our staff.
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Sylvania, Ohio
2 reviews
4 helpful votes 4 helpful votes
“Shockingly bad place.”
1 of 5 stars Reviewed 15 December 2010
4
people found this review helpful

Save yourself the aggravation and find a better, live-able place. I tried spending a night here along with a business colleague and it was a disastrous experience.

Right when we entered our room (after first figuring out that you have to turn the door handles up and not down at this place), we found what looked like tar stains on the carpet. We ignored those as we were tired and didn't want to make a fuss. However, when we saw a large bug climb out of the heater we decided to report the matter to the management. I captured the bug and took it down with me to the front desk. The manager instead of being apologetic acted as though I was making a big deal out of nothing. He claimed the bug probably came in with our luggage. When I told him it climbed out of the heater he then claimed it probably climbed up the wall (we were on the fourth floor) and that it was just a tree bug, as though that some how makes it ok.

We got moved to another room and since it was late we decided to crash for the night. Just as we got in bed, we noticed a roach running up on the sheets. This was the last straw, so we packed our bags and decided to check out and find a different place. We took pictures of the roach and on some cursory investigation, also found what looked like bug droppings on the sheets, mold around the walls and the carpet near the indow and tens of dead centipedes lined all around the edges of the room.

We took pictures of everything as we couldn't believe what we were seeing. I'm going to try posting those here.

At the reception desk, we were told that the two bugs in two different room and the dead centipedes were an 'isolated incident'. The tar stains were blamed by the manager on 'Mexicans'. And as if this wasn't enough aggravation, the manager claimed that he had to charge us for the room as that was their policy and that I would have to take it up with Holiday Inn later. But when I looked at the receipt I noticed that he'd charged me for two rooms and when I pointed that out to him, he acted like he'd made a mistake and gave me another receipt. But on this one now showed that I was being charged for three rooms. So he tried printing another one and now we'd gone up to four room. I guess he got embarrassed by his repeated failures at producing a correct receipt so he finally apologized and told us that we could leave and that there would be no charge. We decided to check in at the Hampton Inn across the street and spent a very pleasant night there, free of bugs, centipedes, mold, tar stains and unhelpful staff.

Update: I checked with my credit card company the next day and found out that there were still three holds being made on my card by the hotel. I'm going to wait and
see if those get removed or if I'll have to do something about it.

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sabrtruth about Holiday Inn Express in Wilkesboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Blackburn, Director of Sales at Holiday Inn Express in Wilkesboro, responded to this review
22 December 2010
Thank you for your review of our newly renovated property.

Guest feedback is always appreciated. Thank you for bringing to our attention your situation with your room reservation. This is a very important issue at our hotel as guest comfort and satisfaction is a top priority. We have taken immediate action in correcting this issue. Additional training has been instituted with our guest service staff and daily reports and inspections are used to ensure that our rooms match the quality every guest deserves. We do apologize if this caused you any type of inconvenience.
Thank you again for your feedback and we hope to see you again in the near future.
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Macon, North Carolina
Top Contributor
106 reviews 106 reviews
Reviews in 53 cities Reviews in 53 cities
55 helpful votes 55 helpful votes
“Well locatel hotel that is quiet,clean comfortable,and friendly service.”
5 of 5 stars Reviewed 6 December 2010

We stayed here again on our way back home to do some shopping,eating,and relaxing.We stayed here 3 years ago,and found the property still a good value. Great breakfast in a huge dining area with all of the usual HIE goodies. The staff was very friendly,checking several times too make sure that we had what we wanted.The room was very clean and the bed was especially comfortable. Location is a block off 421 and there's all kinds of shopping within a mile. There is also a very good small Italian restaurant stuck at the end of a strip center next door to the Harley dealership. Great food and a reasonable price makes Amalfis a good choice for dinner.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kingfather about Holiday Inn Express in Wilkesboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilkesboro, North Carolina
1 review
1 helpful vote 1 helpful vote
“The center was adequate for a simple workout and staff was friendly, helpful, and professional.”
2 of 5 stars Reviewed 6 October 2010
1
person found this review helpful

This hotel shows sign of wear. The carpet throughout the hotel was stained and the bathroom door in my room was coming apart. The white towels were dingy. I would recommend this hotel to a friend with reservations because of the condition described above.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mpaholland1 about Holiday Inn Express in Wilkesboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, NC
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
“An enjoyable stay with few drawbacks.”
4 of 5 stars Reviewed 21 September 2010

Nice, comfortable beds. The room itself was a good size. The bathroom was a bit too small and felt cramped. Lighting in the bathroom was a bit too dim for my preference, but not a big problem. The room looked and felt clean. Desk staff was very friendly and helpful. On our 3-day stay, we were first put into room 101, which was directly beside an entry door to the hotel. We heard that door bang shut ALL night long. We spoke to desk staff, and they promptly changed our room the next day. No problems there. I do recommend that when you make your reservation that you request to not be put near an entry/exit door. You won't sleep much.
The lobby was roomy and comfortable. Breakfast area was nice, clean, and attractive, and the breakfast provided a good variety.
Overall, I would recommend this hotel to anyone.

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express in Wilkesboro

  • Holiday Inn Wilkesboro
  • Holiday Inn Express Wilkesboro
  • Wilkesboro Holiday Inn
Address: 1700 Winkler Street, Wilkesboro, NC 28697
Price range (per night):* INR5,239 - 7,078

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