I had been in contact with the innkeeper numerous times via email to make the reservation for the weekend. We arrived within the checkin period and nobody was at the B&B, not even any guests. The odd thing was it was all lit up and wide open, as we walked in and walked all around. Creepy music was playing through speakers from a movie or something which added to the creepy feeling. Plus, while it was very lovely decorated for Christmas, there were large dolls that added to the scary factor. Also, a dog was on the property and being kept in a room with a chair propped up against the doors to keep him in and he was barking like crazy and sounded like he was going to break through the doors. All and all, we were very tempted to just stay somewhere else! After about a 45 min wait and walking around the property, we decided to leave and leave a note for someone to call us. We were at dinner a few hours later and someone finally called. Apparently, the innkeeper was out of town and the son was responsible for checking us in and he didn't know when we were coming and didn't wait around. So we went back and moved into our room and then interacted with the innkeeper the next morning at breakfast. I would agree the owners are disorganized as she didn't have our reservation in the system, but was very nice about it and was fine with us staying. She made breakfast and all.

Our room was very comfortable. Breakfast was nice and homecooked on the spot. Others at breakfast were very friendly and welcoming and mentioned a similar experience when they checked in. The grounds and size of the place is great. Also, great location with very easy access to the Biltmore and downtown Asheville. Quiet location as well. The bathroom for our room had a few issues, the toilet was broke, so we had to walk down the hall to use another one, but the shower and everything was fine. It was no big deal, we just used the robes provided. While there, the kitchen was being renovated to the innkeeper was nice enough to give us cash for breakfast in town the next day since she couldn't do it herself. I thought that was a nice touch. She also apologized in a written thank you note for the toilet and check in mishap. Overall, it was a nice place to stay, just be weary of the disorganization and maybe too laid back approach to running the place. For the money, I'd probably choose to stay somewhere else.

We had high hopes for our stay here and ended up being quite disappointed. The Inn's webpage made us feel the Inn would be an organized establishment. The house and grounds are lovely and well decorated but that is pretty much the only good thing I can say about our stay. Every noise transmits through the poorly insulated old house and the bathroom for our room was located down the hall which was very inconvienent, even with the robes provided. The breakfast spread was pitiful, they didn't have much to begin with and the food/beverages kept running out. All rooms were booked during our stay and guests had to ask several times before drinks were replenished and I found it to be very unprofessional. I would have preferred the continental breakfast at Fairfield Inn and I would recommend fellow travelers to invest thier money into a better managed property or hotel.