I travel a lot and was surprised to see that this hotel is offering room at $39 for 2 beds where as its hard to find a clean room at this price in this bad economy. I had the chance to talk to the manager regarding bad reviews posted on web site. He showed me that most of the bad reviews have been posted by customers from the neighboring areas who want to come and have party over there and company policy doesn’t permit that. They have been kicked out of the property due to the guest complaint. Those kicked out guest wanted the refund and management refused to give them refund as the room has already been used for couple hrs. They get mad and say that we will post bad reviews regarding your property if the refund is not given. I was sitting in lobby and saw couple guests coming and having a look at the room before taking it and most of the guest stayed after looking at the rooms.
- Brookwood Hotel Statesville
