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BEST WESTERN Pinehurst Inn – reviews, photos

2.5 of 5
1675 US Hwy 1 S, Southern Pines, NC 28387
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BEST WESTERN Pinehurst Inn
Ranked #6 of 13 hotels in Southern Pines
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    5
    7
    3
    4
    2
Date Rating
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“good choice!”
4 of 5 stars Reviewed 21 January 2012

I arrived tired and ready for a beverage and a meal. The night clerk was very efficient at getting me checked in and referred me to a nearby restaurant where I had a relaxing meal. She gave me clear directions to the restaurant and the clerk the next morning gave me excellent directions to my meeting location. The room was comfortable and clean, but the biggest surprise was the bed--the best mattress I've slept on in years!! Good value for the price and very pleasant and helpful staff!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocala, Florida
Top Contributor
65 reviews 65 reviews
Reviews in 45 cities Reviews in 45 cities
21 helpful votes 21 helpful votes
“VERY pleasantly surprised”
4 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

I received this hotel on priceline - I had entered the requirements for the area that included a Hampton Inn, Holiday Inn, Springhill Suites etc and was stunned and a little freaked out when I was awarded this Best Western. To be completely honest, I was freaking out because I travel weekly for business and have stayed in some awful hotels. I'm not overly picky but I simply cannot compromise when it comes to cleanliness. When I saw that this was an obviously older hotel, with the doors opening to the outside, I was even more nervous. I was greeted at the front desk by a welcoming smile and the lobby was very tidy. I was quickly checked in and when I entered my room I was shocked - in a good way! While it is no luxury hotel, the room was clean and obviously kept up, kudos to the housekeeping and management for having an older hotel in such great condition. The mattress should probably be replaced soon but it was sufficient for a one night stay. The bathroom was immaculate and the countertops were obviously newer. The value for the dollar was unbeatable here, even without using priceline. I am certainly a fan and will return the next time I'm in Southern Pines! Don't expect a luxury hotel but do be certain that you will have a clean, comfortable and friendly stay at the Best Western, Pinehurst Inn!!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
28 December 2011
Thank you for your wonderful comments, which I have shared with our front desk and housekeeping staff. I would like you to know that we are in the process of replacing all of our mattresses, and hope that you will be pleased with them when we see you again!

Sammy McPeake
General Manager
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Cameron, North Carolina
Top Contributor
66 reviews 66 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Great place to stay while in the Pinehurst Area”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

If you need a hotel for a day or a week while in the Pinehurst NC area then stay at the Best Western Southern Pines. Nicely appointed rooms with free internet. Located near all the action. Clean and comfortable.

Room Tip: Any floor any room are good
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  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
7 December 2011
Thank you for taking the time to review our hotel! I'm so happy that you were pleased with your stay, and we hope to see you again very soon!

Sammy McPeake
General Manager
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Macon, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not quite satisfied”
2 of 5 stars Reviewed 17 August 2011 via mobile
1
person found this review helpful

Though the room is no smoking it smells like cigarette smoke because people stand outside their rooms and smoke and that smoke comes in the A/C unit. Very disturbing to wake up at night to cigarette smoke. Also get a room away from the road, constantly woken up by semi trucks. Sofa in room had large burn hole. Water presure is poor. Staff is friendly.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dash741 about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
23 September 2011
Thank you for taking the time to write a review of our hotel. I'm sorry to hear that your experience here was not a good one, and that you were inconvenienced during your stay.

I also appreciate you bringing the sofa and the water pressure to our attention, we will take care of those issues right away.

Again, thank you for taking the time to bring this to our attention, and I hope that you will give us another chance when you are next in town.

Sammy McPeake
General Manager
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NC
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Not bad for an overnight”
3 of 5 stars Reviewed 15 September 2010
1
person found this review helpful

I would consider this hotel more of a two star hotel. It was not bad for an overnight, but if I had to stay longer I would probably stay elsewhere. The hotel rooms are older, but very clean, but mine had way too much furniture for the small space. The hotel staff were very courteous and helpful. The breakfast was your typical hotel breakfast, not great but not bad either. The location is also somewhat noisy as it is located directly on Hwy 1.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask njn343 about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
2 November 2010
Thank you for submitting a review of our hotel. We appreciate your comments, and thank you for bringing your concerns to our attention. I'm very happy that you were pleased with our staff and cleanliness, but sorry that you did not think the rest of your stay exceptional. If there's anything I can do to alleviate your concerns, I would be happy to speak with you at any time. You can contact me at 910-692-0640. I appreciate your business, and hope to see you again! Thank you.
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Additional Information about BEST WESTERN Pinehurst Inn

  • Best Western Southern Pines
  • Southern Pines Best Western
Address: 1675 US Hwy 1 S, Southern Pines, NC 28387
Price range (per night):* INR5,462 - 8,137

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BEST WESTERN Pinehurst Inn
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