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BEST WESTERN Pinehurst Inn – reviews, photos

2.5 of 5
1675 US Hwy 1 S, Southern Pines, NC 28387
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BEST WESTERN Pinehurst Inn
Ranked #6 of 13 hotels in Southern Pines
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    5
    7
    3
    4
    2
Date Rating
Cameron, North Carolina
Top Contributor
66 reviews 66 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Great place to stay while in the Pinehurst Area”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

If you need a hotel for a day or a week while in the Pinehurst NC area then stay at the Best Western Southern Pines. Nicely appointed rooms with free internet. Located near all the action. Clean and comfortable.

Room Tip: Any floor any room are good
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  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JimK761 about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
7 December 2011
Thank you for taking the time to review our hotel! I'm so happy that you were pleased with your stay, and we hope to see you again very soon!

Sammy McPeake
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macon, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not quite satisfied”
2 of 5 stars Reviewed 17 August 2011 via mobile
1
person found this review helpful

Though the room is no smoking it smells like cigarette smoke because people stand outside their rooms and smoke and that smoke comes in the A/C unit. Very disturbing to wake up at night to cigarette smoke. Also get a room away from the road, constantly woken up by semi trucks. Sofa in room had large burn hole. Water presure is poor. Staff is friendly.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dash741 about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
23 September 2011
Thank you for taking the time to write a review of our hotel. I'm sorry to hear that your experience here was not a good one, and that you were inconvenienced during your stay.

I also appreciate you bringing the sofa and the water pressure to our attention, we will take care of those issues right away.

Again, thank you for taking the time to bring this to our attention, and I hope that you will give us another chance when you are next in town.

Sammy McPeake
General Manager
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NC
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Not bad for an overnight”
3 of 5 stars Reviewed 15 September 2010
1
person found this review helpful

I would consider this hotel more of a two star hotel. It was not bad for an overnight, but if I had to stay longer I would probably stay elsewhere. The hotel rooms are older, but very clean, but mine had way too much furniture for the small space. The hotel staff were very courteous and helpful. The breakfast was your typical hotel breakfast, not great but not bad either. The location is also somewhat noisy as it is located directly on Hwy 1.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask njn343 about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
2 November 2010
Thank you for submitting a review of our hotel. We appreciate your comments, and thank you for bringing your concerns to our attention. I'm very happy that you were pleased with our staff and cleanliness, but sorry that you did not think the rest of your stay exceptional. If there's anything I can do to alleviate your concerns, I would be happy to speak with you at any time. You can contact me at 910-692-0640. I appreciate your business, and hope to see you again! Thank you.
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Goldsboro, North Carolina
1 review
1 helpful vote 1 helpful vote
“Great Experience as ALWAYS!”
5 of 5 stars Reviewed 31 August 2010
1
person found this review helpful

I travel with my job from South Carolina to Maryland. I frequent the Best Western in Southern Pines atleast twice a month. I could stay at any other Hotel in the area but for the past two years I choose the Best Western. I find the rooms clean, the managers reception awesome as well as the breakfast. The staff is friendly and takes care of business. Usually when I walk in the front door they recognize me and call me by name prior to check in. If you are looking a nice safe place with a good staff. This is our place..

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Regionmanager about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
2 November 2010
Thank you for your review. We are always happy to see friendly familiar faces, and I'm happy to hear you consider us the same as well. Thank you for your business, and your compliments to our hotel. We look forward to seeing you soon!

Sammy McPeake
General Manager
910-692-0640
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Las Vegas, Nevada
Senior Contributor
43 reviews 43 reviews
Reviews in 31 cities Reviews in 31 cities
82 helpful votes 82 helpful votes
“Hotwire says 3 star. Not even close, more like a 2 star”
2 of 5 stars Reviewed 25 August 2010

I think Motel 6 is better. the room is bland and unremarkable. Front desk staff seems bored and disinterested. the rooms decor is cheap and a little seedy. the pros are, free internet and breakfast. but i would pass, it's not worth either one of these.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask sspc about BEST WESTERN Pinehurst Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy McPeake, General Manager at BEST WESTERN Pinehurst Inn, responded to this review
12 October 2010
I want to thank you for taking the time to submit a review for our hotel. I would like to extend a personal apology for your less than pleasurable experience.

We treat all surveys (good and bad) with the utmost importance. We truly want our guests to feel that our hotel is their home away from home and as such we invite you to give us another chance in the future.

We will be sure to address the aforementioned staff issue during our weekly employee meeting. There is no excuse for that type of behavior and again, I apologize that you had to experience it.

In addition, Hotwire is a valued partner and as such we will resolve any incorrect star rating issues immediately.

Thank you,
Sammy McPeake
General Manager
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Additional Information about BEST WESTERN Pinehurst Inn

  • Best Western Southern Pines
  • Southern Pines Best Western
Address: 1675 US Hwy 1 S, Southern Pines, NC 28387
Price range (per night):* INR5,462 - 8,137

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BEST WESTERN Pinehurst Inn
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