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Americas Best Value Inn – reviews, photos

197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Hotel amenities
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Ranked #9 of 9 hotels in Smithfield
2.5 of 5 stars 14 Reviews
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14 reviews from our community

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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Stay away !!!!”
1 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

We were on our way to Virginia Beach and decided to stop in Smithfield. This was the first motel off 95 so that is where we stopped. We should have known to turn around just by the condition of the driveway into the parking lot. Check in was outside through a window. It was almost impossible to hear the desk clerk through this window. When we finally go the room we were all the way on the end. We got into the room and could not put the lights on. The light switches did not work. We had to get into the room and put on the bathroom light and the lights by the bed to get some light. There was also about a 2 inch gap between the bottom of the door and ground. Besides letting in outside light I am sure it let in all sorts of bugs from outside. The bathroom was disgusting....crumbling plaster, moldy shower curtain and moldy odor. The beds were uncomfortable and lumpy. The bedspread and blankets were stained. The carpets were dirty and stained. Outside our back window was all sorts of equipments....saw horses, bags of sand, big barrels, black tar like stuff, etc. This was not a good place to stay. Dirty and badly in need of a major renovation and cleaning. I would not recommend this place to anyone.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011
Dear anitacaro,

Thank you for taking the time to share a review with us. I apologize for any inconvenience you experience you encountered during your stay regarding the outside equipment and room cleanliness. We were having some work done on our parking lot at the time. The workers were using the equipment. The equipment has since been removed. We have recently trained our housekeepers to improve the overall cleanliness of the rooms. We feel these corrective measures will help improve the overall experience for our future guests.

Sincerely,
Henna-Manager
Americas Best Value Inn-Smithfield, NC
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bywood
2 reviews
Reviews in 2 cities Reviews in 2 cities
“really needs renovation”
2 of 5 stars Reviewed 24 February 2010

We stayed at the Howard Johnson's in Santee and thought this would be the same. It was not.
The price was very good; however, the room was sadly in need of renovation. It was clean but there was a moldy smell. All the furniture and bath fixtures were chipped.
Also, we could hear the people in the next room watching television.

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011
Dear Traveler,

I greatly appreciate the fact that you have placed a review about our hotel. I apologize for any negative experience you had with us when we were a Howard Johnson. I have recently joined Americas Best Value Inn, one of the fastest growing hotel chains in the country to better serve the needs of my future guests. We hope to see you again in the future.


Sincerely,
Henna-Manager
Americas Best Value Inn-Smithfield, NC
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Travellers are raving about these Smithfield hotels

Holiday Inn Express Hotel & Suites Smithfield-Selma I-95
3.5 of 5 stars
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3 of 5 stars
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Wilkes-Barre
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“OK hotel on the way to Florida”
3 of 5 stars Reviewed 6 November 2009

This was the exit we decided to get off for the night on the way back from Florida. And it's the first hotel off the exit.

The room was very large and had a large screen TV on the wall. The bed was extremely comfortable for an I-95 motel. And was okay for the price. It's not the Ritz, but it's worth the price. Would stay there again if the need arose.

Only complaint was that I felt I was being watched by the manager as we were loading the car.

  • Stayed November 2009, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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raleigh
1 review
“looking better then befor”
4 of 5 stars Reviewed 24 September 2008

well i been staying for years but it went down but its looking better under new management so it will take time to get things up and going people was real nice had one thing wrong but they went out of there way to fix it will be staying again every year thanks so much

  • Liked — friendly people
  • Disliked — non
  • Stayed August 2008, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The worst hotel experience i have ever had Do Not Stay There!!!”
1 of 5 stars Reviewed 11 July 2008
1
person found this review helpful

My family and I were on our way from Florida to Connecticut. We drove until about 1am when we decided to take a break and tried to get some sleep. We got off the exit and headed for the first hotel we came across which just happened to be the Howard Johnson Inn Express. When we pullled up to the office , the desk clerk was sleeping on the couch. After several minutes of banging on the door he finally got up. We asked if there were any rooms and the price. The price was $45.00. So with it being so late and everyone being tired we took it. Well when we walked into the room the smell of urine was so bad. There was mold on the back of the shower curtian the tiolet paper was dirty. It was so disgusting. We all slept on top of sheets in our cloths. The next morning we tried to talk to desk clerk but he or she was no where to be found. So i am warning you DO NOT STAY THERE !!!

  • Liked — Nothing the worst place i ever stayed
  • Disliked — The foul urine odor smell and the dirty tiolet paper left on the roll
  • Stayed June 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Americas Best Value Inn

  • Howard Johnson Smithfield
Address: 197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Price range (per night):* INR2,787 - 2,842

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