We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Americas Best Value Inn – reviews, photos

197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Hotel amenities
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Americas Best Value Inn
Ranked #9 of 9 hotels in Smithfield
2.5 of 5 stars 14 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

14 reviews from our community

    Trip type
Traveller rating
    0
    1
    2
    1
    10
Date Rating
Greenville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Bad all the way around...”
1 of 5 stars Reviewed 16 June 2006
4
people found this review helpful

We got out town for a weekend, about an hour and a half from home. The first night we stayed across the way at a decent little locally owned motel. We relocated for the second night because my son didn't like the dial-up internet, and thinking that this hotel had wireless he booked our second night here. BIG MISTAKE.

Upon checking in we went to the room just down the side from the office. The bed had a peculiar lean from foot-to-head. Having to sleep with my head slighlty elevated we had to use the cushions from the sofa to raise the mattress to a reasonable level. (Just above level, actually.) The condition of the cushions gave us an uneasy feeling so a friend, who always brings her own disinfectant, gladly sprayed them down for us.

We went out for the day and returned later to learn more of the problems with this motel. I had asked shortly after check-in for additional pillows to assist with my personal condition. I should have known from the answer, "I'll check, but I don't think we have any", that I would be disappointed. Needless to say, upon return and inquiring of the desk help (same individual) she said there were none available, as she continued her crocheting. The motel was practically empty!!

We went to use the microwave that came with the room and were greeted by a loud ticking noise. Thus causing us to quickly cease from using it. When we looked behind it we noticed that there were FOUR items, including the microwave, plugged into an extension cord.

In the morning we went to check out the "Continental Breakfast." What a joke. It consisted of stale Cheerios with hot milk, a bag of stale powdered doughnuts, waffles - with a broken toaster, and orange juice you had to try and get from a broken machine. Needless to say, we passed!!

To sum it up the rooms were just a disaster when it comes down to it. The amenities were the same. Oh yeah, dial-up internet service, which worked even slower than the other motels.

I have never encountered such a horrendous setting and service from a HoJo's. But trust me, we'll NEVER stay at this one again. Nor do we recommend it to anyone, not even my enemies.

  • Stayed May 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask TMc24 about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Delaware
1 review
4 helpful votes 4 helpful votes
“Wost customer service and nasty behavior”
1 of 5 stars Reviewed 13 June 2006
4
people found this review helpful

I forgot the name but i heard the lady called as Mr Duke. Nasty person i ever seen in my life. No English at all, We called before we go there for the 3 nights. They said 45 a night and when we went there it was 60. Still we paid, Rooms Sucks, i feel like someone slept there before. Ac makes noise, Remote has no battery. No good breakfast, Milk was worst i felt i am someone in rural area where you dont find anything. Howard Johnson should close this type of HOTELS asap. Waste of money, no good rest, PLEASE PLEASE PLEASE dont even try for this hotel even they give rooms for free.

i like Royal Inn over there. good neighbour hood, low and good rate and best service.

Smith J.R from Delaware

Stayed June 2006
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Smithfield hotels

Holiday Inn Express Hotel & Suites Smithfield-Selma I-95
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2572238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
3 of 5 stars
Show Prices ABS:HotelCheckRates-d94810?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
NY, NY
Senior Contributor
44 reviews 44 reviews
Reviews in 22 cities Reviews in 22 cities
101 helpful votes 101 helpful votes
“EVERYBODY NEEDS TO READ THIS!!!!!!!!!”
1 of 5 stars Reviewed 27 March 2006
7
people found this review helpful

This past Saturday we were on our way back to NY after spending a wonderful week in Florida. It 11pm at night and my husband and I got really tired after the long drive. We spotted the sign for a Best Western, but upon making the exit we saw this Howard Johnson property, so I told my husband to let's just take this place, how bad could it be?
I should have turned around the minute I got into the lobby area, as that should be an indication of the type of surrounding. Instead I went ahead and booked a room with my credit card, my husband kept asking me if I was sure I wanted to do this.
When we proceeded to drive around to where our room was located, I somehow started to feel uncomfortable. It felt very unsafe..not the place I could stay for the night.
Upon getting to my room and putting the key in the door, I saw a king size bed that looked at if the matteress was well used, it looked like a nasty motel. I was so shocked that I slammed the door and jumped back in the car (before my husband could get out) and told him we'd better get out of here. We drove back to the lobby area and asked the lady to kindly refund my money as I have no intention of staying there.
She didn't hesitate, and we headed out and realized that all the better hotels were on the other side of the exit.
This place is unsafe and should be closed for good.
As a tripadvisor member I have to let others know. FYI..the room cost was $56.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask lucy2 about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Yorktown, New York
1 review
7 helpful votes 7 helpful votes
“Frightening Experience”
1 of 5 stars Reviewed 18 July 2004
7
people found this review helpful

We had a very frightening experience. A black man tried to break into our room around 2:30 a.m. Only quick thinking on my husband's part did we avoid serious injury. The people in charge of the motel didn't even come down to our room to check to see if we were okay. We called the police and they waited until we packed up and headed for home. We did receive our money back. After notifying Howard Johnson Headquarters, they informed us that they are independently owned and they were sorry for our "inconvenience. Need I say we will never stay there again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Woodlynne NJ
2 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“book on line”
3 of 5 stars Reviewed 15 May 2004
9
people found this review helpful

Stayed here in August 2003. Booked the room on line and got a real good rate. It is not the Waldorf but it was clean and the staff were really nice and helpful. Location is right off 95. We are one night stay travelers so we are not looking for four star motels. We like a clean, safe comfortable place.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Americas Best Value Inn also viewed

Sleep Inn & Suites Smithfield
4.5 of 5 stars 106 Reviews
Smithfield, North Carolina Coast
Show Prices ABS:HotelCheckRates-d550969?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Super 8 Smithfield
4 of 5 stars 50 Reviews
Smithfield, North Carolina Coast
Show Prices ABS:HotelCheckRates-d99890?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN Smithfield Inn
4.5 of 5 stars 60 Reviews
Smithfield, North Carolina Coast
Show Prices ABS:HotelCheckRates-d579460?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 9 hotels in Smithfield, ranked by popularity »

Been to Americas Best Value Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Americas Best Value Inn

  • Howard Johnson Smithfield
Address: 197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Price range (per night):* INR2,787 - 2,842

Owners: What's your side of the story?

If you own or manage Americas Best Value Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Americas Best Value Inn
Show the lowest price for this hotel (from our partners)
Show Prices