My children and sister were traveling together on vacation. It was late and we were tired. We stopped at this hotel, thinking it looked a bit better kept than the one across the street. Once we got into our rooms, it was a different story.You can see my sister's review in this thread. My room didn't look bad at first glance, but upon further inspection we found only 2 bath towels in the room, one had a brown stain on it. No wash cloths, no hand towels. The carpets and shower curtain were filthy. The air conditioner was unplugged, and when I went to plug it in, I noticed that the plug had scorch marks on it. As my son started to climb into bed, he noticed sesame seeds on the sheets. The next morning, I noticed an earwig in the bathtub.
I decided to complain upon checkout, but there was no one behind the desk. Just a sign saying to ring the bell if assistance is need, to which no one responded to. I also then notice a hand-written sign stating that there would be no refunds on rooms beyond the first 15 minutes of check-in. My sister said she did not see that when she checked in. I suspect it is only posted in the morning, when people are checking out. Had we seen that, we would have gone on down the road!
- Howard Johnson Smithfield
