We were coming to Sanford to stay for a couple of days and booked with this hotel because we had, had good experiences with the Comfort/Quality Inns in the past. When we arrived it looked iffy and the lobby stunk, but the lady at the desk was pleasant and helped us with the rate that we had received at hotels.com saying that it was unreasonable for the room and gave us a $10.00 per night discount.
The hotel was fully booked with construction workers and when we parked our car there was a man looking out of his room window and staring at us (while fully naked) that was unnerving so we moved our car to a different spot.
We got to our room and it was cold and it smelled musty. My husband turned on the heater and it was smoky, smelled like it was burning and set off the fire alarm. Later, in about an hour, it worked and didn‘t smell as bad. There were stains on the walls that looked like red and blue cool-aid the carpet was sticky and stained, and the TV. remote was also sticky.
The next day we noticed in the bathroom that the towel rack was practically falling off the wall and there were hairs in the shower that were left from the previous occupant.
We called around and everyone else was booked as well, but we had business to do in town so we had to stay for another day.
They advertised free wifi and I have never had a problem with getting an internet connection with my laptop, but even after calling their 24-7, 1-800 help-line they said that there wasn’t anything they could do and it must have been a problem with my computer!
All in all it was a good rate and the help was pleasant but, if you are like me, and like to stay in a clean room with in a “family friendly” atmosphere. I would not recommend staying at this hotel!
- Quality Inn Sanford
- Sanford Quality Inn
