Stayed for 5 nights in August and we had a great time. Staff very friendly all over the Hotel. The guys in the Ski Hire Shop in the Hotel were great, very helpful and friendly. We were with 2 other couples and all are rooms were different even though we booked the Apline Spa Rooms. Ours was older with pine ceilings walls etc, the other the same but bigger and the last one was modern. All of the rooms were comfortable and warm. 2 of the rooms had trouble with not getting enough hot water but as soon as the hotel was notified they corrected it. Our tv didn't work correctly and within 5 minutes of telling the hotel someone was there to fix it. This is what makes you go back to a hotel, even if there is a few problems they put it right straight away, always very polite and friendly. We ate at the hotel and the food was lovely. One of our friends only eats Chicken and there wasn't Chicken on the menu but the chef said no problem at all, he would cook her some. The owner was in the bar one night and he came over to us all and had a chat. Our friends hadn't been skiing before so this was a great introduction to the hospitality on the ski slopes. Would definelty stay there again.













comfortable and

Pension Grimus is a proper Austrian chalet on piste at Mt Buller, Victoria. It is less than 50m from the main 6-man chairlift and across the main piste from several good restaurants. It also boasts it's own restaraunt, Kaptains, which is highly rated on the mountain. We opted for the B&B package in an 'Alpine Spa Room' - very well appointed with an Austrian twin and big tub. On the second night we were given a free upgrade to a suite, again with an Austrian twin. The daily breakfast was vast and well presented, and the french waiter really added to the Alpine experience! All of the staff at Pension Grimus are polite and charming, and more than willing to help with any questions you may have. If you are looking for 5 star luxury, then this hotel is not for you. But, if you wish to experience a true european alipne resort, then you can't go past Pension Grimus.

First of all Mount Buller is a total rip off. If you want to spend money on a ski holiday - do it properly: go to Europe, New Zealand or Canada.

All hotels are overpriced with little or no value for money. Non of these could survive in an international skiresort. Pension Grimus still has a nice old world feel. But this place needs a renovation! The shower in our Suite did not work properly. The furniture is worn and the bathroom needed a proper clean and we spent 1200 $ for 2 nights on a week-end.

Breakfast will only start at 7.30 - when some of the ski races and courses start at 8.00 - so we could not even enjoy the nice breakfast. We know from friends that the other hotels & places do not offer better value for money. Sking is nice for a week-end if you want to experience skiing in Oz but the slopes will not satisfy good skiers for more than a day.

Mt Buller reflects the state of Australian Tourism in a lot of places - totally overpriced - little value for money. In combination with a strong Aussie Dollar that will send tourism into trouble.
I understand that they have a short season at Mt Buller and need to make the money within three months. But that does not mean they can not balance it with good value.

We stayed at Pension Grimus while in the snow last July and loved it! It was much cheaper than other hotels so we were expecting it to be bad, but it was great. The website did not advertise that there was a free hot breakfast, so to our delight we ate every morning! The breakfast was fantastic- you ordered what you wanted, rather than selecting scraps from a dish.

The hotel is very dated, but that is what they are going for, and it was so clean, so it worked. The room was fantastic, everything worked well, although the TV was tiny and we could barely see it from the bed, but that didn't bother us at all. The room had a spa which was great, and we were really close to the bar (also great!).

I wish I could personally thank the woman who assisted us from reception, as she was the nicest, friendliest, most helpful hotel receptionist I have ever come across. There was an older woman at reception too, who wasn't so nice but this young woman well and truly made up for it. She told us all we needed to know about snow passes etc, helped us with enquiries- no matter how silly and even rang us up to let us know we had slept through checkout!! and didn't charge us more. The hotel was a much greater experience thanks to her.

The local was fantastic- right near the lifts and snow school, and right ontop of a ski gear shop, which you got a discount at if you stayed in the hotel. The staff there seemed frustrated/angry/rushed (even though we were there pre-peak season) and there werent many people in the shop.

Definitely stay here, we were absolutely thrilled with the experience.