Travelled to Spain with 2 young children (with parents) and Grandmother. Suite Rooms were very modern, spacious and very clean: comprising bedroom, living space with sofa/bed, fridge, microwave oven and large bathroom with corner bath/shower. Unfortunately we had rooms facing the street (and not inward rooms facing the pool). As a result, there was some street noise and the view was not interesting (stadium and apartments). We extended our stay and moved to the Palace side of the hotel (with pool view) - rooms similar, but we no longer had a corner room, we found the walls to be thin as you could hear everything your neighbours were saying....
Although 4 star rated there was no porter service, or concierge. The majority of people at the hotel had come with a tour group, so perhaps these services were not necessary for the majority.
If you have your own pc, you could get free internet access, otherwise there was a mini internet cafe space with 4 pcs, 5 minutes for 50 cents. The buffet breakfast and evening meal was great. Little to no line up - breakfast offered cereal, fresh fruit, ham/cheese/egss, scramble egg, sausage, bread, pain au chocolate etc plus a open cooking space where the chef prepared to order omelettes, pancakes etc. Self service machines provided juices, coffee, tea and hot chocolate. In the evening, again the chef would cook to order a variety of fish, meat dishes plus open buffet of salads, rice, potatoes, meat, fish and desserts comprising of fruit, cakes, etc. In a our party we had kids from 6 years old up to seniors in their 70's. Everyone loved the food - plenty of selection and no concern of anyone being hungry - in fact we all ate too much. Wine and drinks could be ordered in the restaurant - very reasonable prices - they would save your wine for the next evening if you did not drink it all at one seating. The restaurant opened at 6.45 pm which worked fine. The only downside was that the evening entertainment started at 10pm - which was too late for young children. The disappointment was on Halloween, when the hotel posted a sign saying halloween fete at 9pm, but nothing started until 10pm. The hotel was 100 pc full, as this was half term holiday - groups mainly from France, Belgium, Spain and a few from UK. We enjoyed the mixed crowd and trying to speak some Spanish. We downloaded from the app store for our iphone, Spanish phrases for 75p it and was very helpful. The staff appreciated that we at least tried a few words and helped us with our pronounciations.
The outdoor pools were too cold, up the inside was warm and crowded with kids. There was an indoor heat pool for lap swimming only, but had to be paid so it was mainly empty and good for serious swimmers. To go to the spa there was a 12 euro fee plus there were health and beauty treatments available at very reasonable prices. We booked various massages, mud treatments and facials and found the service to be wonderful - very modern, clean spa, only 2 years old with great zen atmosphere.
The hotel was a 10 minute walk to the beach - one route past lots of tacky shops and bars, but an inner road took you past lots of nice shops and interesting old buildings and churches. We found the Fennal beach - a 5 minute drive, to be very nice and natural - coarse sand but pleasant to walk upon. Likewise, our group enjoyed exploring the nearby villages such as Tosse de mar where we took a boat ride to see the beautiful coastline and caves. Can image in the height of summer the roads could be packed, but in the autumn the roads and villages were very quiet, so wonderful to drive away and appreciate the beautiful coastline - stopping a local cafes for snacks and drinks. Visited the clotilde gardens in Lloret - superb sea views and gardens.
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