Chose this hotel due to the website and easy location via Ryanair(Girona).We were shocked when we arrived as the area is terrible and there is absolutely no land with the hotel.It is basically squashed between other cheap hotels(though the exterior of the Alva is not better than others).On arrival they do a smart thing and bribe the kids with a present.
Room is nice-very luxurious with lot of small gimmicks which are impractical(who needs a set of visting cards printed with my name showing the hotel address???!!).B+O TV/Tel with no instructions how to use the equipment...2 double beds..next to each other..(makes no sense).The view from the balcony is of another cheap hotel block.
Breakfast is from a menu(all included) but you have to sit indoors which is not the reason we come to Spain on holiday-big %age of staff speak very little English.This is the ONLY restaurant which is pathetic for an expensive hotel-there is an alternative..a Japanese restaurant which has 3 tables only,costs €200 per person and no kids allowed!!!In the evening there is no place one can sit outside and enjoy a drink except the "Japanese Garden" which is just a terasse area(to reach leave the hotel and then walk up from another buiding!) which has someone who barely speaks English..there is not menu..we asked what cocktails were available but he couldn't answer!
Pool area...small pool-you look at the buildings surrounding you.Staff though everywhere in the hotel are extremely polite and try their best.Kids Club terrible-2 young girls who barely speak English and absolutely do nothing with the kids themselves.I had to remind them twice to at least write our room number down-they wanted no signature!!Shocking!We let our kids there twice each for an hour and then they pleaded us not to leave them there anymore.The Spa area seems nice but ridiculously expensive compared to much better hotels.No indoor pool(except the one in the Spa which costs €100 per person to use and no kids!).
The beach is one of the worst one could see...dirty,packed with budget holidayers.
The hotel was never full...except weekend when many Spanish would come for 2 days so at the pool area ther was no chance of getting deckchairs if you arrived after 11 a.m.90% of the people staying were Russian.I feel the staff is better equipped in Russian then English.We were phenomenally disappointed to have spent a lot of money for poor holiday-what was a i thinking when i booked this hotel!The hotel would be okay with a lot more land in another area-Lloret is an area which is quite shocking-full of teenagers where the point is to drink and eat the maximum for the least money-to find a decent restauarant was almost impossible.Its okay if thats the holiday one is looking for but i wasn't.Compared to this area Mallorca is a paradise
- Alva Park Hotel
