Even though I stayed at this hotel a long time ago as I joined tripadvisor I ought to write something about my experiences at this place. I was surprised by the hotel as soon as I entered it. From the outside it looks like and old hotel that has been refurbished but... once you enter you understand that you have opened a door to luxury. The hotel is a bit of a maze after refurbishing and old building but I did not find it a problem. The room was amazing, very big, three different rooms plus a lobby, the bed was incredibly big and soft, the Bang-Olufsen plasma TV was incredible, the music Cds prepared for the hotel were relaxing and high quality (you were able to take one for free). We did nearly not go out of the hotel (what for!?). You even had a yacuzzi in front of your shower in a very big bathroom, and Molton Brown's products all over the place.
All meals were superb and we were not able to go to the japanese restaurants which seems one of the jewels of the place. We watched the swimming pool but the weather was not the best one to swim so we went to the Molton Brown spa... the best massage I remember, a sofisticated atmosphere, a lovely relaxing smell of spices...(I am just relaxing as I'll remember). Top-quality!
One of the nights after returning from a disco we had fresh strawberries with whipped cream. I did not leave a single one in the plate. Outrageous!
Last day we enter the indoor salted pool which is heated where you're able to listen to music outside and inside of the water. Just floating on the salty water is a must. Only available for people being lodged at the hotel.

I have stayed some amazing hotels before The Peninsula Hotel Hong Kong to name but one, however the Alva Park resort and Spa has beaten all those hotels. Yes it is inan urban area, but eberything required is on hand at the hotel. So no need to step outside if you do not like the look of the area. Around every corner something else surprised me. The hotel is stunning. The rooms are amazing with Bose sound systems and Molton Brown. The service from the staff was second to none and they could not do enough for my husband and I. Its not often I get a response from my husband, but he actually wanted to stay and not come home. The food was amazing and the Indian Princess bath was the WOW factor. My husband and I had a spa treatment
which was one of the best I have had.
I have just got off the plane this morning December the 8th and have already re booked for next year.
Please see past the area that the hotel is located in and take in the fantastic atmosphere that this hotel has to offer. Yes it is quite pricey, but worth every single penny and more.
The website does not do it justice and you just have to visit

Chose this hotel due to the website and easy location via Ryanair(Girona).We were shocked when we arrived as the area is terrible and there is absolutely no land with the hotel.It is basically squashed between other cheap hotels(though the exterior of the Alva is not better than others).On arrival they do a smart thing and bribe the kids with a present.
Room is nice-very luxurious with lot of small gimmicks which are impractical(who needs a set of visting cards printed with my name showing the hotel address???!!).B+O TV/Tel with no instructions how to use the equipment...2 double beds..next to each other..(makes no sense).The view from the balcony is of another cheap hotel block.
Breakfast is from a menu(all included) but you have to sit indoors which is not the reason we come to Spain on holiday-big %age of staff speak very little English.This is the ONLY restaurant which is pathetic for an expensive hotel-there is an alternative..a Japanese restaurant which has 3 tables only,costs €200 per person and no kids allowed!!!In the evening there is no place one can sit outside and enjoy a drink except the "Japanese Garden" which is just a terasse area(to reach leave the hotel and then walk up from another buiding!) which has someone who barely speaks English..there is not menu..we asked what cocktails were available but he couldn't answer!
Pool area...small pool-you look at the buildings surrounding you.Staff though everywhere in the hotel are extremely polite and try their best.Kids Club terrible-2 young girls who barely speak English and absolutely do nothing with the kids themselves.I had to remind them twice to at least write our room number down-they wanted no signature!!Shocking!We let our kids there twice each for an hour and then they pleaded us not to leave them there anymore.The Spa area seems nice but ridiculously expensive compared to much better hotels.No indoor pool(except the one in the Spa which costs €100 per person to use and no kids!).
The beach is one of the worst one could see...dirty,packed with budget holidayers.
The hotel was never full...except weekend when many Spanish would come for 2 days so at the pool area ther was no chance of getting deckchairs if you arrived after 11 a.m.90% of the people staying were Russian.I feel the staff is better equipped in Russian then English.We were phenomenally disappointed to have spent a lot of money for poor holiday-what was a i thinking when i booked this hotel!The hotel would be okay with a lot more land in another area-Lloret is an area which is quite shocking-full of teenagers where the point is to drink and eat the maximum for the least money-to find a decent restauarant was almost impossible.Its okay if thats the holiday one is looking for but i wasn't.Compared to this area Mallorca is a paradise

Een ongelooflijke ervaring was het om te vertoeven in dit prachtig hotel van wereldniveau! Samen met de Ruf familie hebben we genoten van de perfecte service; het prachtig decor en de snelle wagens!!! Een perfecte combinatie