This is a marvelous hotel in a tacky and horrible environment called Lloret de mar. The hotel is an oasis of luxury in a way that makes you reluctant to leave.
We (my husband, child of 11 and I) stayed in this hotel in July 2011. Check in was very professional and smooth. We got a tour through the hotel and we saw everything. The nice lady that guided us left a book (personalized) with all kind of information, witch was very helpful. De B&O telephone has all telephone numbers stocked, so that you easily can find the persons you need.
Our room was just finished cleaning. The man that came out of our room had cleansed the room with shampoo for the carpet en the sink was disinfected! Our (standard) room was a suite of 70 m2 with a balcony that looked out over the (heated) pool and another building. The room was very beautiful and has a lot to discover. All de equipment is Bang & Olufsen. The bathroom was light, very spacious as was the mini kitchen that has a Nespresso coffee machine (free of charge).
The changing area was big enough for the three of us; the save has a light in it and you can charge your phone or I-pad in the save witch might become in handy. Needless to say that everything can be switched, on/off with just one press on a button or a remote control.
With the check in we became a invitation for dinner that evening. Although we were tired and wanted to have a quiet evening we went after all and it was a very pleasant surprise! I will not tell everything because a don’t want to spoil the surprise. I also became a voucher for the hairdresser witch I did not use.
The Molton Brown spa is beautiful, it has a great atmosphere; although treatments are very expensive (€ 175 for a manicure and pedicure) but worthwhile.
Service is impeccable, cleanliness superb, amenities attentive, all you like to have in a 5 star hotel.
We went to the Princess bath witch is amazing. (Luke) warm salted water (they say that it is as salt as the dead see), little raindrops falling on your head, light that changes and Hindu music…. it makes you really relaxed.
Gym is fine, everything you need is available. The pool is quiet, nice sun loungers, with towels and a little basket with Evian spray to cool your face, small towels and stuff to clean your (sun)glasses. No music, no entertainment witch we found blessing!
Food is amazing. Breakfast is a la carte. Toast pate foie gras, fresh fruits, pancakes, you name it, they deliver it! Bon China, silver plated cutlery, linen napkins, be seated on Dedon chairs, on the secluded terrace it is a good start of your day.
We once had dinner in one of the restaurants witch was fine but expensive.
We once made use of the courtesy cars, SMART cars guests can use for 3 hours without reservation. There are lot of nice places to go to as Tossa de mar, Canet de mar, Gerona and off course Barcelona.
The hotel provides lots of things: DVD’s you can use, CD’s, umbrellas, towels on the beach, towels to use by the pool, sun heads, kimono’s, bathrobes, maps of several cities in the neighborhood, courtesy cars, they give you a list of Michelin star(s) restaurants and make reservations, airport transport etc.
We had a very pleasant stay although the weather was not as good as we expected. This is a true 5 star hotel. We will definitely go back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC