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Hotel Guitart Monterrey – reviews, photos

5.0 of 5
Avinguda de la Vila de Tossa, 27, 17310 Lloret de Mar, Spain
Hotel amenities
Hotel Guitart Monterrey
Ranked #1 of 131 hotels in Lloret de Mar
4.5 of 5 stars 209 Reviews
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209 reviews from our community

    Trip type
Traveller rating
    120
    48
    21
    13
    7
Date Rating
israel
1 review
4 helpful votes 4 helpful votes
“Fabolous hotel, great people!”
5 of 5 stars Reviewed 2 November 2011
4
people found this review helpful

We decided on Lloret De Mar despite bad experience during our vacation there few years ago.
This would prove our total confident we have on reviews given by readers here on Tripadviser. The outstanding recommendation made us choose Guitart Monterrey in Lloret for our vacation last october. Located on the Monterrey hill high above you have full view all over the city and sea even if you stay in first floor room.
It would take ages to describe all details of this fabulous hotel,
the enormous large shinning public areas decorated all everywere with buckets of fresh colorful and precious flowers of all kinds. The hotel is surrounded by a huge park with lot of small manicured areas, the restaurants that serves only a la carte food you don't expect to find in hotels but in highly decorated joints and so on...
We were also surprised to discover their new state the art casino in the hotel grounds. It was built so its roof is integrated with the park ground. Roof is planted with grass, flowers and even trees so you don't realize what is hiding under this lovely green soil....
All this could be purchased with money, but money can't buy you: HUMANNESS -
No doubt, the hotel most precious asset is the stuff personal.
October is the beginning of their law season, hotel was in a low capacity and so was hotel personal. Nevertheless, during whole week we spend there we were provided the best service you would expect from a real 5 star hotel.
We arrived there accompanied with our young daughter and husband with their 2 sons age 2 and 5.
Mr. Nicolau Mussons head of reception was the first person we met.
This guy made every effort to provide us the best suitable rooms.
He showed my daughter on behalf of their kids few kind of rooms and they choose a suite built of 2 attached superior rooms connected with internal door surrounded with a huge balcony overlooking hotel fabulous garden view.
My wife and I have got a single superior room with same huge balcony, one floor above.
No porter was available that time and we had to fight Mr. Mussons who kindly but firmly insisted on carrying our heavy luggage all by himself !...
Same level of service were given to us all the way throughout our stay by all personal.
They even prepared every afternoon a mashed chicken soup specially for our baby grandson who refused to eat any other food. It was brought to their room every night like a Swiss clock. We have so warm feelings for these friendly nice people including Mr. Arno - the smiley hotel manager.
Now we prepare our trip next March back to this lovely hotel in Lloret De Mar to celebrate our 41 anniversary when Sirque Du Soleil preforms in Barcelona.

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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask yossireich about Hotel Guitart Monterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great value for money”
4 of 5 stars Reviewed 16 October 2011

Very good experience as one night business trip. Everything what you need worked seamlessly. A tidy room with a small balcony, free wireless internet, check-in/out without any hassle and mouth-watering breakfast.

If you get better value for 100 euro or so per night, consider yourself extremely lucky.

A big plus to hotels' tranquil pool area surrounded by large green grass field. I wish I had more time to spend there.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GaryTapio about Hotel Guitart Monterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Good enough to stay...bad enough for us not to return !!”
2 of 5 stars Reviewed 21 August 2011 via mobile

We arrived at 11am on the first day, not expecting our room to be ready we were not surprised when we were told it would not be ready until 14:00. The fact that the girl on reception greeted us, handed us a check in form and then proceeded to deal with someone else should have served as a warning !! We returned at 14:00 to be told that the room was still not ready and that it "may" be ready today, would we like to sit by the pool until around 6 while things were sorted. We requested a room to change in order to sit by the pool while we waited as we were wearing jeans having flown in from Bristol and the temperature was touching 30degrees ! Not surprisingly, no one came to advise of the room status and so at 19:00 we returned to reception to the surprise of the young man we had previously spoken to, obviously hoping we would be dealt with by someone else ! After waiting 5 hours past the check in time we felt it was time to be more foreful. We demanded that our room be made available and we were eventually shown an alternative. A slightly better room than the one we had been using to change but still not a superior room. To compensate we were offered on days access to the hotel spa at an approximate value of £20 !
When we requested to know the difference in charged cost of the room we had been shown with that if the room we had booked the young man made a phone call and said that the manager would return to the hotel as he had left for the day and he would deal with things. He said despite the fact he was due to finish for the day himself, he would wait until the manager arrived. After the half an hour elapsed, aain surprisingly we had heard nothing. It was now getting to the point that we would not get changed in time to get food at the restaurant if things were not sorted. We returned to reception for the umpteenth time and surprise surprise, the young man who had been dealing with us had left for the day! We had to explain our situation all over again but this time, someone who obviously had some authority tool control and showed us to a room that was actually a level above that we had booked. There were no rooms available at the category we had booked, we received no explanation for why this had not been done earlier but were just glad to be in a room !
The room was great but the safe needed to be reset, we attempted this the following morning but it had still not been done when we returned at 19:30 that evening ! We have given up on this at the time of writing !
I think in summary the Gitart Monterrey is a very nice 4 star hotel with 5 star aspirations. The hotel looks impressive and is immaculately clean, however the service is abysmal. Suffice to say we will not be returning to or recommending this hotel. We can't say that we are impressed with Lloret de Mar in general !

  • Stayed August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Duanejphillips about Hotel Guitart Monterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
“Excellent Hotel, can see why its the best in Lloret de mar”
5 of 5 stars Reviewed 28 June 2011
2
people found this review helpful

I flew from Dubai to stay at the Guittart for the weekend on a friends holiday and was skeptical as the standard of hotels in Dubai is exceptional. I was pleasantly suprised and would highly recommend this hotel to anyone and its clear why its the best in Loret de mar. The suite we stayed in was beautifull with great view, extrmply spacious the beds were very comfortable with tempur mattress and the bathroom stunning and large. The pool area was amazing, the landscaped gardens were impecabbly maintained and casino was alot of fun. The staff were very pleasant and helpfull and accomodating and always willing to go that extra mile, they even drove us to our pick upon checkout. Special thanks to Freddy and Patricia who really made our stay extra special. The only negative comment was at times communication when ordering inhouse dining the staff's english was limited and our spanish was nil. And lastly there was no CD players in the room.

Room Tip: Book the suite, well worth the money
See more room tips
  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JasmineSoyan about Hotel Guitart Monterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitart Hotels, Public Relations Manager at Hotel Guitart Monterrey, responded to this review
12 September 2011
Hello,
We thank you for your stay and for taking the time to share your impressions with fellow travellers. We’re delighted to see you’ve had great holidays in Lloret de Mar.
It would be a pleasure to welcome you again at the Hotel Guitart Monterrey.
Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“The best of Lloret”
5 of 5 stars Reviewed 18 April 2011
2
people found this review helpful

Having been in Lloret before, I knew what to expect for the hotels but I was quite surprised by this hotel. Being on my honeymoon and my american wife never being anywhere before I was real nervous especially due to the occasion of the trip. The hotel was best in town, the staff wonderful , the room beautiful and the overall feel was everything I hoped in. Thank you for the great time and hope to be back real soon

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sobecki about Hotel Guitart Monterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guitart_lloret, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review
2 May 2011
Dear guest:

We are pleased to learn that you selected the Hotel Guitart Monterrey for your honeymoon and that you (and we :) were able to impress your wife.

Hoping you will return to the Hotel Guitart Monterrey to celebrate your wedding anniversaries, we remain with warm regards from Spain's Costa Brava.
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Additional Information about Hotel Guitart Monterrey

  • Guitart Gran Lloret De Mar
Address: Avinguda de la Vila de Tossa, 27, 17310 Lloret de Mar, Spain
Price range (per night):* INR9,914 - 19,547

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