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Sheraton Changsha Hotel – reviews, photos

4.5 of 5
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Hotel amenities
Sheraton Changsha Hotel
Sheraton Changsha Hotel
Sheraton Changsha Hotel
Sheraton Changsha Hotel
Sheraton Changsha Hotel
Sheraton Changsha Hotel
Ranked #1 of 737 hotels in Changsha
4.5 of 5 stars 874 Reviews
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874 reviews from our community

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England
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Pleasant hotel in Changsha”
5 of 5 stars Reviewed 16 November 2011 via mobile
1
person found this review helpful

A pleasant hotel to stay in Changsha. However, do print out the name of this hotel in Chinese as almost all cab drivers will not know the English name.

The location is near to most of the sights in Changsha and in the evening, you could get yourself a pint of beer or a pot of Chinese tea while listening to the piano at the lobby lounge.

As with most equivalent hotels in china, you could get the concierge to write the places you would like to go in Chinese for the ease in taking a taxi.

Would definitely recommend this hotel to others.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask schizophrenic about Sheraton Changsha Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
30 November 2011
Thanks for taking the time to review Sheraton Changsha Hotel.Your good advice to the hotel service is very importent and will help us to bring more good experience to guests.Thank you again for taking time to write your feedback and looking forward to meet you at Sheraton Changsha Hotel in your next stay.Please reach out us when you planning your next trip to Changsha.
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Beijing, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“I would stay here again.”
5 of 5 stars Reviewed 22 October 2011

This is my first Sheraton experience in China. I think this hotel is the best one in Changsha by far.

The location of the hotel is not the center for business and amusement. However, since Changsha city is not very big, it is rather convenient for getting everywhere by taxi.

The whole room facilities are new and with high quality. The Sheraton bed is always comfortable.

The breakfast is excellent, with western and Chinese food served, but the breakfast price is expensive. Therefore, I think it should be a good choice to try a local breakfast, such as Changsha noodle. There are some restaurant near the hotel.

The water quality in the swimming pool is excellent, and highly beyond the average in China.

The service is warm and good -- according with the Sheraton standard.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CatSkunk about Sheraton Changsha Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
30 November 2011
Very much appreciated for you to share your experience in tripadvisor.
We feel very glad to know that we have met your expectations of Sheraton Hotels,espeicially in you first stay in China.
Once again, many thanks for taking the time to share your experience.We are looking forward to your next visit. Please do not hesitate to reach out, should you be in need of assistance when planning your next trip to Changsha.
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Hong Kong
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“An Expected Sheraton Quality”
4 of 5 stars Reviewed 17 September 2011

This is a good hotel in a rather backward city. Everything you expected for Sheraton quality are there. The bathroom designed well for quest's comfortable stay. The breakfast and lunch buffet are in good quality and covers a great variety. Services are also all very well. However, they charge for internet usage, rather expensive as well, and in an environment that nowadays most Chinese hotel waive the internet charge, looks odd.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Niubull about Sheraton Changsha Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
20 September 2011
Very much appreciated your kind comments, we are glad to know that our property have met your expectations of Sheraton quality .We will share your comments to all of our associates.
For internet access in our property, Link @ Sheraton at lobby offer free internet access to in hotel guest and we also provide free Wi-Fi access in hotel public area.

We are looking forward to your next visit. Please do not hesitate to reach out, should you be in need of assistance when planning your next trip to Changsha.

Again thank you for taking the time to write.


Regards,

Nemo Zhang- Online Marketing Manager
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Beijing
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“small food portions.., somewhat spotty service”
3 of 5 stars Reviewed 2 September 2011

so..Its a sheraton in almost every respect. looks like a fairly new Sheraton as well, rooms are nice, and beds are comfy, check-in staff good....

but beware of room service. Ordered some simple comfort food:, the portions are very small on the club sandwich and ham and cheese sandwich, I could barely find the cheese on the ham +cheese. I asked for yellow mustard, and got dijon mustard. My colleague ordered food for take away the night before and they completely forgot the order.
Yeah, its delivered to your room in 30min, but the f+b manager seems to be focused on portion control..which means you get little food for the high price you pay for room service.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask thecameradude about Sheraton Changsha Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
13 September 2011
Dear guest,

Thanks for taking the time to review Sheraton Changsha Hotel and your comments about your in-room dining experience which was not up to expectations. I have shared your online comments with my Associates so that we can better address similar situation in the future and provide for a better feeling of our services. Certainly hope that we can be of service in the near future extending our Hospitality to you for a better stay in the city of Changsha.

Again thank you for taking the time to write.

Regards,

Yoland Perras – General Manager Sheraton Changsha Hotel and all Associates
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shanghai
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great Hotel - would stay again.”
5 of 5 stars Reviewed 19 August 2011

A wonderful hotel.

I would highly recommend this hotel. The reception is tastefully done. Hallways and rooms were very clean with no lingering smoke smell. Service was excellent. The rooms were of a good size with nice quality furnishings and very comfortable beds. The AirCon kept a nice consistent temperature and the carpets were well maintained

Bathrooms were clean and very functional.

The locations was good and central to everything. Changsha is not that big anyway.
The breakfast was one of the best I've had in a while.

And this was all for 1000 RMB.

I really have no complaints!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sydney-shang about Sheraton Changsha Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
24 August 2011
Our Associates and I very much appreciated your kind comments about our property. We aim to provide our esteemed clientele with excellent and memorable service as well as warm and personal touch. We are glad to know that we have met your expectations and provided an environment where you can feel comfortable while you are away from home. Once again, many thanks for taking the time to share your experience.

We are looking forward to your next visit. Please do not hesitate to reach out, should you be in need of assistance when planning your next trip to Changsha.

Yoland Perras – General Manager Sheraton Changsha Hotel and all Associates
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Additional Information about Sheraton Changsha Hotel

  • Sheraton Changsha
  • Changsha Sheraton
Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Price range (per night):* INR8,556 - 18,118

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