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Holiday Inn Raleigh (Crabtree Valley Mall) – reviews, photos

3.0 of 5
4100 Glenwood Ave., Raleigh, NC 27612
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Holiday Inn Raleigh (Crabtree Valley Mall)
Ranked #46 of 79 hotels in Raleigh
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    15
    14
    19
    12
    13
Date Rating
Hendersonville, North Carolina
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Very good hotel”
5 of 5 stars Reviewed 11 February 2012 via mobile

Stayed on business again. It was better than last trip. I had requested a specific room but failed to receive my request. However, the room I got was better. Kind of funny. Noticed the hot water in the sink looked rusty. I did not smell any musty smell in the hall this time. The price was 20 more than last time. If rates continue to climb I will chose a different hotel. I hope this does not happen as I plan on spending at least 20 days a year in this town.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fishandwassabi about Holiday Inn Raleigh (Crabtree Valley Mall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
12 February 2012
We have been replacing wall vinyl in our guestrooms over the past three months; it is being replaced with a textured wall finish so our rooms stay fresh. We are in the process of improving ventilation in the entire hotel so there will be no more musty smells!!! We certainly value our frequent customers and our special rates are structured to reflect this. Sincerely, Lisa Castagna, General Manager
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Rock Hill, s
1 review
“Great Stay”
5 of 5 stars Reviewed 7 February 2012

I had a great stay at this hotel. The staff was very friendly and helpful. The rooms and other amenities were clean and in great condition. The location of this hotel is great because it very close to the mall, restaurants an dof course downtown Raleigh.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patrick R about Holiday Inn Raleigh (Crabtree Valley Mall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
“AWESOME STAFF!!”
5 of 5 stars Reviewed 4 February 2012

My daughter was married in January and we chose this hotel for the guests because of its location and had a great stay. The staff was incredibly friendly and helpful. We also used their banquet and catering services for the rehearsal dinner. What a treat!

Some of our guests were away for almost a week and we truly felt at home. Great job Holiday Inn Crabtree!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sindia about Holiday Inn Raleigh (Crabtree Valley Mall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lehighton PA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Really nice staff”
4 of 5 stars Reviewed 2 February 2012

The staff was really nice and accomodating. We enjoyed walking on the Capital Greenway to Crabtree Mall. We would definitely stay there again.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Martha136 about Holiday Inn Raleigh (Crabtree Valley Mall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
3 February 2012
The most beautiful walking trails are near our hotel. One may even take the trail to the mall where you will find dozens of great restaurants. We appreciate our wonderful hotel team and I am glad you had an enjoyable stay. Sincerely, Lisa Castagna, General Manager
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Staten Island, New York
1 review
“Extremely Satisfied”
5 of 5 stars Reviewed 2 February 2012

My experience at this hotel was very pleasing, the staff was friendly, and accommodating also very convenient to Rex Hospital. I would recommend this hotel to
anyone coming to this area.

The location of thiis hotel has many restaurants to choose from

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Phyllis D about Holiday Inn Raleigh (Crabtree Valley Mall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
3 February 2012
Our goal is for all guests to feel welcome. We want the Holiday Inn Raleigh-Crabtree to be your "home away from home." We are close to many of the Raleigh Hospitals and Medical facilities. Thank you for staying with us. Lisa Castagna, General Manager
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Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

  • Crabtree Holiday Inn
  • Raleigh Holiday Inn
  • Holiday Inn Raleigh
Address: 4100 Glenwood Ave., Raleigh, NC 27612
Price range (per night):* INR4,921 - 7,437

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Holiday Inn Raleigh (Crabtree Valley Mall)
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