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Comfort Suites Arena – reviews, photos

2.5 of 5
1200 Hurricane Alley Way, Raleigh, NC 27607
Hotel amenities
Comfort Suites Arena
Ranked #17 of 79 hotels in Raleigh
4.0 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    15
    11
    6
    2
    5
Date Rating
Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
“Would not stay here again!”
2 of 5 stars Reviewed 17 December 2010
1
person found this review helpful

First off, the carpet was awful, I did not feel comfortabe with my kids sitting or playing on it at all, nor did I want to sit my luggage on it, could definitely use a good cleaning! My main complaint...the toilet flooded...very easily...was really not much of a reason for it to flood at all...but anyway...we called the front desk to ask for a clean up (water spilled all over the bathroom floor) and to see if they could fix the toilet (there was nothing in the room for us to fix it with!) and they told us there was no housekeeping available and that we would need to call back in the morning!! So we had to go all night with a toilet we couldn't use! The size of the room was nice, plenty of space in the kitchen and sitting room, but if you would like a clean place to stay and/or good customer service...this is not the place!!

  • Stayed December 2010, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bethany2010 about Comfort Suites Arena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickens, South Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not Bad.”
4 of 5 stars Reviewed 10 December 2010

Hotel is in good shape. Room was clean. Staff very friendly. Only issues (NOT complaints because I didn't complain to hotel) we turned heat down, and never was able to get room warm again. The other issue was bed pillows were small, like sofa pillows...couldn't figure that'one out. Only stayed one night so never said anything. Would stay here again just because of the convenience.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask reelfun2132 about Comfort Suites Arena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“The Stay for Lady Gaga--Amazing show, great hotel, nice people.”
5 of 5 stars Reviewed 5 November 2010

The manager helped us in with our bags. Very impressive. He was really helpful after our long trip. My first stay in Raleigh to see Lady Gaga which was across the street.

The hotel could not have been cleaner. The beds were fresh and I had a good night's sleep after the show. The extra room and kitchenette and living area was perfect. I can't wait until Gaga comes back and I'll stay there for sure!

Thanks to all the staff. But the breakfast was good and all, but those eggs were NASTY. That's my only complaint.

  • Stayed September 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KCS1958 about Comfort Suites Arena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent Location for Event, great staff”
5 of 5 stars Reviewed 3 November 2010
1
person found this review helpful

We stayed at this Comfort Suites in order to attend a concert at the RBC center. From our first interaction with the staff, it was an excellent experience. Check in was quick and easy and the manager, Wayne was very engaging and friendly. The rest of the staff was equally friendly and helpful.
Our room was perfect, but we decided we wanted a cot. I returned to the desk to find that there were no cots left... but Wayne, the manager asked me to wait a moment for him to check a different room and a few moments later he returned to tell me it would be delivered momentarily.
We got the cot, we had a great night out, a great nights sleep and Wayne was there in the AM to ensure everything had gone well for us.

I highly recommend this property, especially if you are attending an event at the RBC center. It is an easy walk to the event. The Backyard Bistro is good for a quick bite as well.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LisaP25 about Comfort Suites Arena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Not worth the money”
3 of 5 stars Reviewed 21 July 2010
1
person found this review helpful

I stayed here while touring North Carolina State. When I checked in I wa given a room on the 1st floor. When I layed in the bed I noticed it was wet along with my son's bed. I called the front desk toreport the wet beds. The gentleman could not understand why the beds were wetand seemedto doubt what I was saying. HE stated that he was atthe desk by himself and could not leave the desk. HE also stated that there ws no one from hosuekeeping who could assist me. He offered to change my room. I was given a room on the 2nd floor by the noisy steps.

I felt like the rooms were not clean enough. My second room carpet ws dirty along with the bathroom. For the amount they charge, the room should have been cleaner. As for the wet linen, I beleive that housekeeping took them out of the dryer before they were dry. I truly feel I should be given half of my money back because of what I condsidered poor service.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ndntelliott about Comfort Suites Arena
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Additional Information about Comfort Suites Arena

  • Comfort Suites Raleigh
  • Raleigh Comfort Suites
Address: 1200 Hurricane Alley Way, Raleigh, NC 27607
Price range (per night):* INR6,319 - 6,487

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