My family & I traveled to Raleigh in search of rental homes in the area & decided to blindly pick a hotel rather than reserving before we came. The location was right off the highway and directly beside a Dunkin Donuts/Baskin Robbins and tons of shopping centers all around. So the location was convenient. The young lady who checked us in was extremely friendly and the lobby looked clean. Our room was room 230 and immeditaly after stepping off onto the floor the hallway smelled musky and a bit of smoke. The room was fine in size, but was dusty in places most people wouldn't think to check (lamps, top of the headboard, behind the tv, etc), a few cracks in the walls/ceilings, bathroom had some dirt (possibly mold?) in the shower, not much but enough to notice. The water pressure was good though. The refrigerator is small but adequate. The air in the room would not work at all. Everytime we turned the air on it would cut off and despite it being Jan 31/Feb 1 it was hott! It made it extremely uncomfortable and I didn't get any sleep. The beds were a little hard, but fine, I suppose that's a personal preference. The tv's had the hook ups (the red/yellow/white ones) for like games and what not, but the tv remote nor anywhere on the tv allowed it to be changed over to video to allow my little brother to bring his x-box that he'd brought along. The breakfast was included and was small but good. You could make a belgium waffle, cereal, fruit, yogurt, bagels and juice/coffee/hot chocolate. Also, our room had a balcony, which was great!
The price was good, but what you got for it not so much. If they upgraded a little and fixed a few things I might stay again, but not if they leave it as is.
- Best Western Raleigh
- Raleigh Best Western
