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Back to Hampton Inn Raleigh - Capital Blvd. North

Hampton Inn Raleigh - Capital Blvd. North – reviews, photos

2.5 of 5
3621 Spring Forest Road, Raleigh, NC 27616
Hotel amenities
Hampton Inn Raleigh - Capital Blvd. North
Ranked #32 of 79 hotels in Raleigh
4.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    13
    14
    4
    1
    1
Date Rating
Atlanta, Georgia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Very nice stay at this Hampton Inn”
4 of 5 stars Reviewed 3 February 2012

My husband had a business trip and I tagged along. The Hampton Inn met all of our needs. The room was sizable and comfortable. We had complimentary wine in the lobby. The breakfast provided was perfect - lots of quick choices, accommodating our busy schedule. The workout facility was much nicer than many chain hotels. We were given a very late checkout which was a big help to us. The staff was friendly. The hotel was clean.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vacplanner about Hampton Inn Raleigh - Capital Blvd. North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Twomey, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review
4 February 2012
Dear vacplanner,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North. I am so glad to hear that you and your husband enjoyed your recent stay with us. Thank you, also, for taking the time to share you experiences with our hotel on TripAdvisor. We appreciate your online review.

Our spacious rooms, up-to-date fitness facilities, complimentary hot breakfast, and Manager's Receptions are big hits with a lot of our guests! I am happy, also, to hear that we were able to send you away with a smile by being able to accommodate your needs with a late check-out. I love that my staff members will do everything within their power to make our guests happy!

I sincerely hope that you will stay with us again during your next trip to Raleigh, NC - maybe even for a pleasure trip next time! I invite you to contact me at the hotel if there's ever anything I can do to make a future stay even more comfortable.

Regards,

Patrick Twomey
General Manager
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Maine
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“comfortable”
5 of 5 stars Reviewed 1 February 2012

We stayed here three nights while visiting family and were very comfortable...facilities were useful (exercise room, breakfast room) and the front desk was friendly and accomodating.

Room Tip: ask for room away from Spring Forest Road
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaineGuyMaine about Hampton Inn Raleigh - Capital Blvd. North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Twomey, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review
4 February 2012
Dear MaineGuyMaine,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North. We appreciate that we had the opportunity to have you as a guest and we also appreciate that you took the time to reach out to us and to other TripAdvisor members via your online review.

I am so glad to read that we were able to provide a comfortable stay for you and your family during your 3-night stay with us. I also am proud to know that you found our staff to be friendly and accommodating; I will be certain to share your remarks with them.

Again, thank you for making us your hotel of choice in Raleigh, NC! We look forward to welcoming you again soon to the Hampton Inn Raleigh - Capital Blvd. North!

Regards,

Patrick Twomey
General Manager
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Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“I enjoyed my stay”
4 of 5 stars Reviewed 7 January 2012

My husband is in the army and we went to a marriage retreat, It was very nice comfortable and good location.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AlyciaRivera about Hampton Inn Raleigh - Capital Blvd. North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Twomey, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review
12 January 2012
Dear AlyciaRivera,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North! We appreciate that you made that decision. We also appreciate that you took the time to reach out to us and to other TripAdvisor members via your online review.

I was pleased to learn of your satisfaction with our staff, facilities and that your stay was so enjoyable. With your input, we can constantly monitor our product to maintain high standards of quality and performance that have become a Hampton Inn tradition. Thank you again for your comments.

It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Raleigh Capital Blvd. - North.

Regards,

Patrick Twomey
General Manager
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Spencer, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice Place”
4 of 5 stars Reviewed 19 November 2011

Good Hotel and very attentive staff. I checked in on Sunday 10-30. The room was not very clean, hair in the bathroom and trash in the can. I had driven 550 miles and was a little too tired to complain and change rooms. On Monday when I returned to the room it was SPOTLESS and it was kept that way for the next nine days. Nice save without any intervention from me.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RailFan9529 about Hampton Inn Raleigh - Capital Blvd. North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Twomey, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review
2 December 2011
Dear RailFan9529,

Thank you for recently staying with us at the Hampton Inn Raleigh - Capital Blvd. North. We appreciate your business, and we also appreciate you taking the time to reach out to us and to other TripAdvisor members via your online review. I am so glad to hear that our staff was able to make your stay very pleasant and enjoyable.

While we appreciate knowing the things that pleased you, I also appreciate that you let us know about something that needed our attention. I am sorry that your room was initially not cleaned to the high standards that you've come to expect from the Hampton Inn brand. If you would like to discuss this problem in any further detail, I invite you to contact me directly at the hotel.

Thank you, again, for staying with us while you were in Raleigh, NC. We hope that you will return soon and we look forward to welcoming you back to the Hampton Inn Raleigh - Capital Blvd. North.

Regards,

Patrick Twomey
General Manager
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Florida
Senior Contributor
38 reviews 38 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Should have gone elsewhere”
2 of 5 stars Reviewed 27 August 2011

When I stayed at this hotel Hurricane Irene was about to hit North Carolina, this hotel only had one room available and for only one night. The room they gave me had an assortment of problems. I was on the third floor, the drains in the bathroom sink and bathtub drained very slowly. When you flushed the toilet it sounded like Big Ben was ringing and continued to make a whining noise until the tank was full. The elevator was very slow.
The people at the front desk were very nice.
The breakfast was absurd! They had a refrigerator on the right and left side of the counter. The refrigerator on the right contained yogurt and milk. They had my brand of diet yogurt. The refrigerator on the left contained an assortment of paper bags containing different breakfast items, french toast, sausage on a biscuit and a half muffin with cheese on top. After a guest chose one of the bags they had to put it in the adjacent microwave for the amount of time noted on the bag, from one to two minutes. The result was awful, inedible.
No representative from the hotel was in the breakfast area and no other prepared foods were available. I can't say this chain's breakfasts are normally great, but at least they usually have an assortment of two or three choices--this one had none and what it did have was terrible To add injury to insult, there was only one working microwave in which to cook these bags of food--perhaps good because a lot of guests, who stood in line for a long time and finally gave up without eating. Almost forgot as an add-on you could toast Pop Tarts.
There were two waffle-making grills, but again, very crowded and of course you did it yourself. I'm beginning to wonder about Hampton Inn's new policies, they were previously my favorite hotel but it appears they are cutting costs and the quality of their accommodations is suffering. I would never stay at this hotel again. They desk clerks were not at all apologetic about only having one room available for one night and did not attempt to find me a room elsewhere. I was planning a long-term visit and luckily was able to find another room, at Extended Stay, for one-quarter the price.

Room Tip: Look elsewhere, there is a Hilton Garden Inn in the same neighborhood
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  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kaiserdr about Hampton Inn Raleigh - Capital Blvd. North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Twomey, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review
3 September 2011
Dear kaiserdr,

Thank you for taking the time to convey your comments regarding your recent experience with the Hampton Inn Raleigh Capital Blvd. - North by filling out a property survey. Your willingness to share your thoughts with us is genuinely appreciated. We know that Hurricane Irene made for a difficult travel situation for a lot of our guests and hope that you will understand that we did our best to give our high Hampton Inn standards of service to guests and evacuees during the emergency.

We appreciate knowing the things that please you as well as those areas that need our attention. I apologize that our breakfast was not to your satisfaction. Due to North Carolina State and Wake County Health Department regulations, we are not able to serve any hot items that are not individually wrapped and microwavable. These standards were put into effect a couple of years ago. I was also sorry to hear that the guest room you were given was not in good working order. I would be my pleasure to discuss your stay with you in further detail. Please contact me at the hotel if you would like to speak with me.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition. It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Raleigh Capital Blvd. - North.

Sincerely,


Patrick Twomey
General Manager
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Additional Information about Hampton Inn Raleigh - Capital Blvd. North

  • Hampton Inn Raleigh
  • Raleigh Hampton Inn
Address: 3621 Spring Forest Road, Raleigh, NC 27616
Price range (per night):* INR5,312 - 7,549

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Hampton Inn Raleigh - Capital Blvd. North
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