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Holiday Inn Express New Bern – reviews, photos

2.5 of 5
3455 Dr. Martin Luther King Jr. Blvd., New Bern, NC 28562
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Holiday Inn Express New Bern
Holiday Inn Express New Bern
Holiday Inn Express New Bern
Holiday Inn Express New Bern
Holiday Inn Express New Bern
Holiday Inn Express New Bern
Ranked #7 of 9 hotels in New Bern
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    13
    11
    3
    1
    4
Date Rating
Ellerbe, NC
1 review
“Very nice. Will return to this hotel when staying in New Bern”
5 of 5 stars Reviewed 11 July 2011

We arrived at this hotel at approximately 1 a.m. on the 9th of July after a very horrible experience at another local hotel. The staff was very friendly and always greeted you with a smile.
We got to the room and it was refreshing. The room smelled wonderful, the linens were fresh and the beds were made to perfection. The bathroom was spectacular and provided soap, shampoo, conditioner and lotion. We were very happy to find this room at a reasonable price and convenient location. The internet service was super-fast. The beds were very comfortable and I haven't slept this good in a long time.
I didn't get a chance to go swimming due to business with family, the pool was kind of small but it was probably no smaller than any other pool at a hotel in New Bern (5 ft depth, I believe was the maximum).
The television was a big Philips HD/Plasma, great picture and sound, the room seemed to be sound-proof, we didn't hear any ruckus going on in the adjoining rooms.
We left the room, with our computers and belongings on the beds, and returned, and there was a note left by the maid, that they sincerely apologize for not being able to make the beds because they are not permitted to touch personal items. She met us and apologized again, and asked if we would like her to make our beds, but it's no worry to us. She was very sweet and she cleaned our bathroom for us.
The continental breakfast was great. First morning, I had a cheese omelette and sausage links from their buffet, and the second morning I had biscuits and gravy and the cinnamon rolls are amazing. There's a great variety of breakfast items there.
Before we left, the lady up front shook my mother's hand and we felt very welcome, it was truly a pleasure. This will definitely be our top choice of places to stay when we return to see our family in New Bern. Thank you Holiday Inn!!!

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hatfield, Pennsylvania
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great hotel while passing through New Bern”
4 of 5 stars Reviewed 16 April 2011
1
person found this review helpful

We were passing through New Bern on our way to Charleston. This hotel was very clean, and the service was ok. Free internet, parking and a great free breakfast buffet in the morning. The room was not fancy, but very comfortable and offered a mini-fridge and a microwave. The room was also very quiet. Great value!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“AVOID!!”
1 of 5 stars Reviewed 13 August 2010

The owner is DISHONEST and SNEAKY. I made a reservation to stay here, and then had to cancel because of work (called to cancel within 5 minutes of making reservation). Spoke DIRECTLY with Dasa (Owner) who promised me she would not bill my credit card. Well--- bill came on next statement, and I am having significant problems getting her to give me a refund. I can not comment on the state of the hotel, but the owner sure is not an honest person. Watch your credit card bills if you stay here! If you have to make a reservation, do NOT leave your credit card info-- it will be billed even if you cancel your stay.

Stayed July 2010, travelled on business
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Clayton, North Carolina
Top Contributor
51 reviews 51 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Beware of Poor Service”
1 of 5 stars Reviewed 21 March 2010

On a trip to New Bern, my wife booked a room here for a Saturday night. The rate she was quoted when she made the reservation was reasonable so we were looking forward to a nice stay. When we arrived, we were told by the desk clerk that the reservation had been made for Sunday rather than Saturday and thus the rate would be $30 more per night than my wife was told over the phone. We tried to explain to the desk clerk that there had been a mistake- that the hotel had booked us for the wrong night but she did not seem to be very interested. The manager we spoke with was equally uncaring so we left. Got a room at another hotel instead and had a great trip. If you make a reservation at this Holiday Inn, be careful as they may have you booked for a different night and at a considerably higher rate.

  • Stayed March 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Newport News, VA
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed 9 March 2010

I had the opportunity to go to New Bern, NC for a pleasure trip. We had hoped to stay at a hotel on the river but all the hotels were full --- and the prices were extravagant considering the time of year and lack of events taking place. So we settled on the Holiday Inn Express just outside New Bern proper. And were we ever surprised. The hotel was clean ... the staff were exceptional and friendly ... we were pampered with a very nice breakfast that was free ... room was comfortable and easy to enjoy. So for almost 1.2 the price of a hotel on the river, we had a wonderful stay at the Holiday Inn Express.

  • Stayed March 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express New Bern

  • Holiday Inn New Bern
  • New Bern Holiday Inn
Address: 3455 Dr. Martin Luther King Jr. Blvd., New Bern, NC 28562
Price range (per night):* INR5,983 - 7,661

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