The front desk staff was rude upon arrival. The hotel was not super clean and stank of cigarette smoke. The door lock didn't work well. The breakfast was so-so. The only thing good about this place was the coffee. On our checkout day one of the employees burst into our room without knocking. I was not impressed and wished I would have spent the money to stay at a nicer place. Also, the swimming pool was very dirty.

I was actually really happy with my stay here considering it was close to the cheapest in this area. Room was clean Bed was a little stiff. Great views of the water from both sides of the hotel so no matter which side you are on you get a water view. Staff was extra helpful and friendly. Outback Steak House right next door which was very convenient for dinner.

Where do I begin? Carpet was so nasty in the halls and room, didn't walk around w/o flip flops on. The breakfast was terrible, generic products. The hall and room smell was stale and old. I dropped a pen behind the nightstand, pulled out the nightstand and there was popcorn on the floor--so when was the last time someone used a vaccum cleaner? Certainly wasn't worth the money and will not return. The view was nice, but thats about it!

I stayed at this hotel in New Bern with my husband and son. At $190 a night for a suite, I had high expectations, but was very disappointed. The hotel is incredibly dated; it is in need of a serious update. It is an excellent location, and has good bones, but it is worn out. I am in my 40's, but found the bathroom treacherous. The suite had a garden tub with VERY high sides to it, but no grab bar to assist getting in and out of the tub. The pull out bed on the sofa was pretty dirty underneath the mattress, though the top was clean. They were supposed to have provided linens for the pull out, but there were none, and it took half an hour for the hotel to bring them to the room. The blanket for that pull out bed had some nasty stains/spots that appeared to be catsup. The carpet was stained, and the "amenities" included free popcorn in the lobby, for all of three hours a night. Why bother????? The people behind the counter were pleasant enough, but somehow the rest of the staff elicited pity from me, rather than making me feel welcome and taken care off.