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BEST WESTERN PLUS Riverside Inn & Suites – reviews, photos

2.5 of 5
1006 Old Cherry Point Road, New Bern, NC 28560
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BEST WESTERN PLUS Riverside Inn & Suites
Ranked #5 of 9 hotels in New Bern
4.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    17
    7
    1
    2
    1
Date Rating
Glen Allen, Virginia
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nice place, good value”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I stayed here in Nov and again in Dec, with another visit coming in late Jan. The desk staff was courteous, both times I was able to check in early because I'd arrived earlier than expected. They had the best price for the area, the room was clean, wi-fi was fast, there was a good selection of channels on TV, and the breakfast had a decent number of choices. The location wasn't bad nor hard to get to - walking distance to McDonalds, Ruby Tuesday, and a convenience store. A short drive to downtown New Bern, with quick and easy access to the interstate. An excellent value for the price.

Room Tip: Upper floors a bit quieter.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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washington,nc
1 review
2 helpful votes 2 helpful votes
“How is this the top hotel in new bern????”
1 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

I can no longer rely on reviews when i make my decision to stay places now. Only because the ones on this site have to be false or fake people making them. I in no way enjoyed my stay at this place. I got tired of hearing the kids complain about how tired the were so we decided to catch a good nights sleep and stay at a best western. WRONG, i could hear each and ever single footstep on the floor below me, beside me, and can clearly hear the conversations of people in neighboring rooms. Desk lady working at the time was very rude and when we asked for any kind of assistance we were greeted by hostility and resentment. So thank you for making sure we never again stay in new bern nc.

Room Tip: Keep driving to next town
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great New Hotel”
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I stayed at this Best Western for 3 nights during the Christmas holidays and it is VERY clean, but also attractive in it's modern decor! The value for money was almost too good to be true! We swithered about staying here or staying downtown. The location was so convenient to downtown and the price so much better here that we were very pleased we chose to stay here in the end. The beds were exceptionally comfortable and our room had a fridge and microwave. The wireless service is excellent. The staff is friendly and helpful. The hotel is not downtown, but it is walking distance to a Ruby Tuesdays and a local Seafood restaurant and numerous fast food choices. Breakfast at the hotel is good, but nothing special....the standard included fare, heavy on unremarkable carbs with a few other items included. The coffee was much better than average though, All in all a great stay.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Thunder Bay, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Completely satisfied.”
5 of 5 stars Reviewed 5 January 2012

We arrived in the evening and were flying out of New Bern on an early morning flight. For the price and the convenience of being just moments away from the airport, this new hotel was an excellent choice. Everything was perfect...really. The staff was friendly and helpful. The room was clean and comfortable. On checking in we learned that there is free shuttle service to the airport (on demand). We were completely satisfied with our stay.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“What a surprise”
5 of 5 stars Reviewed 1 January 2012 via mobile

The hotel was really outstanding. Very sleek style with the staff being helpful and attentive. Easy drive to downtown (about 2 miles). Quite a surprise for New Bern.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Riverside Inn & Suites

1006 Old Cherry Point Road, New Bern, NC 28560
Price range (per night):* INR6,263 - 8,779

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