My family stayed at this hotel for an overnight get-away over New Year. We generally like Springhill as it's inexpensive and provides a good size room for our 4 person family. Here is what we experienced:

Check-in: Fast and efficient, the front desk staff was friendly and engaged

Room: Clean, comfortable with a comfortable mattress, plenty of pillows and extra blankets for the sofabed. The room and bathroom were good sized too. Plenty of room to give my little ones a shower. This is not the case in many hotels.

Pool: Somewhat small, but it was indoors and clean! Plenty of towels available for the pool and my kids spent enough energy to go straight to sleep at bedtime..that always rates high on my list.

Breakfast: It was a contiental breakfast with some hot options. The area was clean and there was plenty of seating.

I had to book a last minute trip to New Bern and decided to stay at the Spring Hill Suites by Marriott. The hotel was very comfortable. In addition to the normal hotel room stuff the room had two double queens, a flat screen tv, love seat and chair, desk, refrigerator, and microwave. The room was very clean and always smelled fresh.

The hotel also had an indoor pool and small gym. I used the gym one night for the treadmill. There were two treadmills, an exercise bike, and a set of free weights. The equipment in the gym was all in fairly new shape.

There was also a free breakfast every morning. It was a bit bigger then the normal continental breakfast. It had all the usual items plus eggs, bacon or sausage, a waffle maker, and some fresh fruit.

Overall I was very pleased with the accommodations and I would recommend the hotel.

Location great, breakfast superb, wi-fi not so great.

Stayed for a business trip, just a couple nights. Hotel is everything you would expect from a hotel of this type. It's relatively new and still in great shape. All the fitness equipment and TVs were in good condition. The room was nicely appointed for extended stay with refrigerator and microwave. Only criticism was the internet connection--exceptionally slow (especially during peak usage times).

Guest service was above expectations. The front desk staff were super friendly and went out of their way to make restaurant recommendations and print info and directions. (well done!)

Would easily recommend staying here, however, would probably look at something down by the water for a little extra charm, if you have a little free time to spend as well.

The breakfast was nice each morning with several complimentary options. Even though I'm a Hyatt guy to the core, SpringHill Suites seems to really out-pace the Hyatt Place with their breakfast. In all fairness though, Hyatt Place has a far superior entertainment setup in the room with the large TV and a media interface. (had to get at least one pro-Hyatt comment it)

Great job by the staff at New Bern SpringHill Suites!