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Econo Lodge East – reviews, photos

2.0 of 5
1938 Moore Rd., Matthews, NC 28105
Hotel amenities
Econo Lodge East
Ranked #9 of 13 hotels in Matthews
3.5 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    3
    0
    0
    3
Date Rating
Whiteville, North Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
“abandoned”
1 of 5 stars Reviewed 2 October 2011

No pic for reservations, no access from main rd, street access into the back of the parking lot was gated, chained and padlocked, looked like an abandoned hotel. When we finally found an access to the front it was down a beat up full of pot holes service street behind some old strip malls. I never went into the room but asked if I could cancel the reservation and the attendant would not even think about it. I asked if I could use the reservation at another econo lodge about six miles down the road that actually looked like they were in business and he said no. This place shouldn't be in business the way it looks. It looks very unsafe!!!! Nobody should have to stay in a place like this feeling unsafe and not be able to cancel or get their money back. I will turn this into the BBB!!!!!

  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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texas
1 review
“Comfortable stay”
5 of 5 stars Reviewed 27 September 2011

Great hotel, The staff was extremely friendly and helpful. The room clean and the beds comfortable. Check-in took maybe 2 minutes, and the guy at the desk was very friendly and helpful with restaurant recommendations. The room was clean and comfortable. We would stay here again.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
“Broken and they don't care”
1 of 5 stars Reviewed 14 May 2011 via mobile

The door to our room was broken, when we tried to go to breakfast in the morning we couldn't get out. The manager came and showed us the "special" way to to open the door since the spring in the handle was broken. He was already aware of the problem, but did not apologize or offer us a different room. The so called Deluxe Breakfast consisted of coffee, orange juice, milk, oatmeal packets, fruit loops, corn flakes and some packaged pastries.

  • Stayed May 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Econo Lodge East

1938 Moore Rd., Matthews, NC 28105
Price range (per night):* INR3,523 - 4,194

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