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Microtel Inn – reviews, photos

2.0 of 5
1603 Matthews-Mint Hill Road, Matthews, NC 28105
Hotel amenities
Microtel Inn
Ranked #10 of 13 hotels in Matthews
3.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    3
    6
Date Rating
ny
1 review
“The worst Hotel Ever”
1 of 5 stars Reviewed 9 April 2009

I stayed at the Microtel in Matthew ...well I was there for an hour....We checked in and then went around town...We got back an hour later and after really looking at the room we left...The room was dirty and smelled from smoke and heavy perfume....When we checked out we had to pay after only being there for an hour.....I called the service number for microtel and was told they are independently owned and would have to get a refund from the manager....I would tell all stay as far from these hotels as you can.....I would have rather slept in my car......

  • Stayed April 2009, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask hateditalot about Microtel Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“DON'T STAY HERE!”
1 of 5 stars Reviewed 12 November 2008

I would not recommend a stay at this hotel. I was given a very worn and dated room that was also filthy dirty. I checked into the room and was running late for a meeting. When I got back a few hours later I went to pull back my sheets and noticed stains on my sheets and pillow cases. Went to the front desk to ask for more sheets. Went back to room to remake bed. When I pulled off the sheets I noticed many long black hairs on my bed pad. At this point I called the front desk and asked if we could just check out. I was told that I could check out but no refund would be offered. I didn't want to pay for 2 rooms, so asked for new bed pads, blankets and bedspreads be brought to my room. About 30 min. later the front desk clerk showed up with one bed pad (we had 2 beds in our room) she couldn't find another and NO bedspreads (she couldn't find any of those either) We were given 2 very old looking blankets. Not only were the beds dirty, but the curtains were stained, microwave was dirty, carpet had many stains and bathroom was not clean. Our chair had plastic that had been 1/2 torn off. Common areas of the hotel were also dirty. The next morning I asked to speak with the owner and was told I couldn't but the clerk said she had spoke with him and he would not give us any kind of refund or discount because we had stayed in the room!! This was crazy as we had tried to LEAVE the room but they wouldn't let us! This is a nasty place, please find another hotel to stay at in this area.

  • Stayed October 2008, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask LiseD about Microtel Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
“Not a place to rest”
2 of 5 stars Reviewed 5 August 2008

I live about 12 hours away from this motel and stayed for one night the night before having to drive home. This was a mistake. There was a party going on ALL night in the room above me and all we heard ALL night was jumping around and loud thuds right above us. I called the front desk and complained in the middle of the night, but it continued. The next morning (at around 6am), there was a couple down the hall from me having very LOUD intercourse, which could be heard several doors down. I asked for a refund of all or part of the fee, based on the premise that I went there to sleep and was unable to due to the type of people whom they allow to stay there, and was declined by the manager on duty at checkout. If you're looking for a party, then this is the place for you, but if you're looking for sleep, pay the extra money and stay at a classier place.

  • Liked — the shower
  • Disliked — the type of other guests and the activities allowed in the motel
  • Stayed August 2008, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask NYTravelerHornell_NY about Microtel Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Find another Microtel in Charlotte to stay at!”
2 of 5 stars Reviewed 28 March 2008

We booked this Microtel only because it was the only Microtel in the Charlotte area that wasn't full on account of the NCAA tournament. There are 5 or 6 Microtels in Charlotte and I have to imagine that this is the worst. I have stayed at other Microtels without a problem, so it's not like I am unaccustomed to the Microtel experience.

This hotel is not in a great location. It is in Matthews, which is a nice area, but this is in a seedier part. It is close to restaurants and strip malls, but sort of set off on its own behind a tire store.

We had no problem with check-in and the desk clerk was very friendly. The room was very outdated and while the bed and bathtub were clean, there was some dirt and unidentifiable smears on the walls both in our room and in the hallways.

Our problems started our first night around 2am. A construction crew was evidently lodging at the hotel, and they came in with all their trucks. I have no idea where they came from, but they may have been drunk. They tried to get into our room but must have realized they had the wrong room and then "settled" loudly into the rooms all around ours.

The second night, a truck full of men parked outside our room around 11:30-- construction crew again?-- with their lights on and played rap music very loudly. I called the front desk and asked them to take care of the problem. The woman at the front desk was very helpful and must have gone out there to tell them to leave.

Overall, friendly staff, but shady clientele and not the best location. You can't beat the price-- we paid $49 a night-- but I would have rather gotten a good night's rest and paid more to stay elsewhere. If we stay at a Microtel in Charlotte again, we'll pick a different one.

  • Liked — The bed was pretty soft
  • Disliked — The scary clientele
  • Stayed March 2008, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask teacherjess about Microtel Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
3 helpful votes 3 helpful votes
“Never had a problem”
3 of 5 stars Reviewed 24 October 2007
3
people found this review helpful

Wow! Some very negative reviews. I've stayed here numerous times for several years, and have never had problems. nothing fancy, for sure, but always been clean.

Stayed September 2007
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Ask mtucker about Microtel Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Microtel Inn

  • Microtel Hotel Matthews
  • Matthews Microtel
  • Microtel Matthews
Address: 1603 Matthews-Mint Hill Road, Matthews, NC 28105
Price range (per night):* INR2,796 - 3,803

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