My husband and I travel 10 to 20 nights a month and stay in many hotels.
The first time I stopped in to check rates at the Microtel Maggie Valley I was greeted by Vivianne, She was so very helpful to me and took the time to answer my many questions.
We were looking for a place to spend Christmas with our family of 21. This place was fabulous. They have a very nice pool and the rooms were extremely clean. Carmen, our housekeeper kept the room perfectly spotless. Denise the manager, called me right away to correct and error I had made in my online booking, and then made the correction over the phone and also upgraded us to a bigger suite. My 5 yr old grandson said "Grandma this is the nicest hotel I have ever seen" as he was enjoying his waffle. We hope to return to this hotel again in 2013. This place has all the class of a 4 star hotel without the price !!

My 12 year old son and I came for some rest and relaxation and snowboarding. We were greeted by an extraordinary lady named Kathy working the front desk. She listened to our plight of "lack of sleep" since the grand-kids moved in and moved us to an end of the hall room out of consideration for our droopy eyes. The rain kept us from snowboarding but we enjoyed the room from the minute we walked in. From the the fresh smell of sheets on the bed, fantastic mountain view, window bench, dreamy queen size beds that slept like a dream, and I have to sleep with a temperpedic at home. We loved using the indoor pool and hot tub every day and hated having to leave. The Continental breakfasts were awesome. I think the price was fantastic. I have traveled across the United States 3 times from NC to Oregon stopping in every type of hotel/motel you can imagine. So believe me. This place is more then a deal. I am not going to stay any where else. Don't get rid of Kathy or I might reconsider.

My husband and I celebrated our 40th anniversary and my 60th birthday with a stay at the Maggie Valley Microtel. We have stayed there on several vacations before and were always treated very nice. This time was different because of a wonderful lady named Kathy, who worked at the desk. She went out of her way to make our stay one of the most enjoyable ones we have ever had. She told us about Snappys Restaurant where we had excellent steaks for dinner and were waited on by a wonderful lady named Connie. I would recommend this motel to anyone going to Maggie Valley and if you are lucky maybe you will run across these two lovely ladies and they will make your stay as lovely as ours !

We stayed here for one night while passing through on out trip. The staff was average at check in, check out clerk was wonderful.The room was clean but you could tell it is getting run down. Overall the hotel was not bad, would definitely stay again if we are in the area