Went to Mountain High Lodge for a romantic getaway. Made advanced reservations and used credit card. At check in they gave us the wrong room number as we were trying to unlock the door we learned that the room was preoccupied. The room we stayed in was the deluxe with gas log fireplace and the room was $120. 00 for one night. When we recieved the credit card statement they had charged a fee of $791.00. The lodge manager claims we damaged the logs and he had to replaced some parts in the unit. The gas logs were burning while we were there and we had no problem with them except that the remote control would not shut the unit off as we were vacating the room. The maid was two doors down so we left the logs burning as we thought she would know how to shut them off..Management claims that the guests that stayed after us could not get the logs to burn therefore we have to have damaged them..We have pictures that were taken in the room that clearly shows the logs burning with the dates and time on the camera. This is currently under investigation by the credit card. company
- Mountain High Motel
