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Ramada Hendersonville – reviews, photos

2.0 of 5
150 Sugarloaf Rd, I-26 Exit 18A, Hendersonville, NC 28792
Hotel amenities
Special offer
20% off room rate
Ramada Hendersonville
Ramada Hendersonville
Ramada Hendersonville
Ramada Hendersonville
Ramada Hendersonville
Ramada Hendersonville
Ranked #7 of 13 hotels in Hendersonville
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    11
    16
    8
    9
    8
Date Rating
Blue Point, New York
1 review
2 helpful votes 2 helpful votes
“Beware of Extra Charges and dirty rooms”
1 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

I would recommend that you bypass this hotel. We recently visited this hotel and we had made our reservation on the Hotel chains own website, for 4 adults. When we checked in we were informed that there was an additional charge for our dog, but nothing Else, We told the desk clerk that we would drop the dog off at a relative’s top avoid the $15/day Dog fee. The room looked like it had been through the great flood even thou it was on the second floor. The Carpet had rolls in it, it was not vacuumed recently and it had only two sets of towels in the bath room. We had to get extra towels, the Toilet was backed up, we had to get the plunger ourselves. When we got home we saw that they charged us an extra $94 dollars for an extra person in the room and the dog that did not stay there. We called them three times, and was told that there was not a manager on duty. NEVER stay here unless you do not care about your rooms charges being doubled

Room Tip: Just avoid the Smoking rooms, They don't clean them
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Bluepoint007 about Ramada Hendersonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachna Patel, Manager at Ramada Hendersonville, responded to this review
21 January 2012
Thank you for your review. We're sorry we weren't as clear as we could be when it comes to the maximum number of people allowed in a room from the onset of your stay. As you know, we did contact you and apologize, correcting the additional charges that were inadvertently made to your room and gave you a full refund of those additional charges. We apologize that your smoking room did not meet our normal high standards in the cleanliness of the room during your stay and it is feedback like yours we use to motivate ourselves to do better. Thank you.
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Brookhaven, GA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Sub par hotel”
2 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

This place isn't terrible but you can do better. This hotel is neglected and could use some TLC. The furniture is ok but everything else seems worn out. There is a mildewy smell in the halls and in both of the rooms we used. The sheets and towels are really rough and thin and need to be replaced. The ceiling had some mold which may be due to a roof leak or something and probably is the reason for the odor. The bathrooms are also in need of refreshing because they are outdated and the pipes make a loud rattling sound when the neighbors turn the water on. They could also improve breakfast by making more space and offering better quality products. They were out of orange juice and eggs but they do have waffles. I'll try to find a better hotel next visit and I'll make a reservation before I arrive.

Room Tip: can't help you here, you might want to look at the room before you pay.
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rod S about Ramada Hendersonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachna Patel, Manager at Ramada Hendersonville, responded to this review
6 January 2012
Thank you for your review. We apologize that we did not meet our regular standards during your stay, but it is feedback like yours that we use to improve ourselves and our property.
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Columbus, Indiana, USA
1 review
1 helpful vote 1 helpful vote
“Had a good stay !”
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We, me and my wife stayed at this place on our way of travel.
The hotel seemed good at the price what we had paid.
Rooms were clean and comfortable. Bathrooms were clean
Had good breakfast.!
Overall the sstay was satisfactory and having a chance would re stay at this hotel

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask tsujeet about Ramada Hendersonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachna Patel, Manager at Ramada Hendersonville, responded to this review
2 January 2012
Ramada's staff feels so accomplished when we see nice reviews from our guests; your positive feedback makes us work even harder to make all of our guests happy.
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Cleveland, Tennessee
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“OK Place to Stay”
3 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

We spent one night here over Thanksgiving weekend. I thought it was an average hotel, nothing special, but nothing wrong. Breakfast was OK, with waffles, but no meat or eggs, typical for this price level.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Randy934 about Ramada Hendersonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachna Patel, Manager at Ramada Hendersonville, responded to this review
23 December 2011
Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stone Mountian
2 reviews
“Terrible housekeeping”
1 of 5 stars Reviewed 23 November 2011

This hotel needs to make great improvements in cleanliness. The room was not vacuumed and the sink, tub, and bathroom floor where nasty. The carpet was visably dirty and worn out. The towels were as hard as sandpaper and the sheets were transparent with holes. The breakfast room was very small and the choice looked unappealing so we decided to pay for breakfast at McDonalds. There have to be better hotels in Hendersonville.

Room Tip: You might want to look first or stay somewhere else.
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Clint S about Ramada Hendersonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachna Patel, Manager at Ramada Hendersonville, responded to this review
23 December 2011
Thank you for your review. Please accept my apology for housekeeping issue. I do beleive that good housekeeping is the key for hotel so I assure you in the future you will not have that issue.
For the breakfast, recently the Henderson county had changed rules for serving hot breakfast items. we are working on that new guidlines and soon we will able to serve hot items,which our guests loved it.
Again thank you for staying with us.
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Additional Information about Ramada Hendersonville

  • Ramada Limited Hendersonville
  • Hendersonville Ramada
Address: 150 Sugarloaf Rd, I-26 Exit 18A, Hendersonville, NC 28792
Price range (per night):* INR3,678 - 6,186

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