The service was great. We made reservations on-line. Starting at the front desk; we had reservations for four rooms, and we got four really nice rooms, two of us checked in the night before the others and it all went well. The free hot brekfast was just that; scrambled eggs, sausage, breads, muffins, coffee, milk and juice. This brekfast was as good as going out. This Holiday Inn Express is the place to stay when your in Garner or Clayton.

the entire place was extremely clean, all the employees we came in contact with were nice. the room was well stocked. beds were very comfortable. we actually wondered if they have recently remodeled, everything looked relatively new. NO COMPLAINANTS.
close to restaurants and gas stations.

Had to stay in the Raleigh area at the last minute for business and needed a government rate. My usual places were sold out. Surprised at the $100 tab for a holiday inn express that far out of Raleigh. The bed was hard as a rock! Very uncomfortable sitting area in rooms for business travelers to work at. OK place in a pinch, but there has to be a better place in the Raleigh area.

I travel quite a bit on business and I am a platinum member of the HI points program, meaning I spend a lot of time at Holiday Inn properties. Generally, I have no problems, most HI Express are not the Ritz but nice and clean with a great breakfast bar.

I think that is why I found my visit this HI Express so disappointing. The biggest problem was our room and second the staff. We checked in, got to the room and first thing I notice is a beer bottle cap stuck into the stucco ceiling, kind of nasty. Next two lights in the room with burn holes in the lamp shades, and a phone that did not work. In addition the bathroom was nasty and our covers on our beds, both of them, had burn holes also.

The front desk simply shrugged when I told him of our problems. We were only staying 2 nights so we toughed it out.

If you are a fan of comfortable reasonable travel I would normally highly recommend any HI property, this one however was a BIG disappointment.