OK, I had to find a decent motel at 4am-this overall looks pretty good...Yet management team, a discourteous Indian man & wife, often more concerned with conversing with one another or on phone in Hindi or watching tv rather than acknowledging/interacting with 'guests'. Granted I checked-in 7hrs prior to 11am, but obviously room was vacant & paying customer, so if they must charge me-charge those 7hrs-but NO-charge 4 days instead of 3!! Also, I found when checked my statement that I was charged not only additional day, BUT $60-?. Went back in person to ask & after much evasion & indifference the Indian manager admitted to the additional day charged & explained $60 charge was due to me harboring a pet/animal in room & they had strip/clean all (they take small pets at $25 fee per day/per pet)..?! So I tried to explain I had lived with multiple cats, & fur,etc.! all over my bags, clothes, etc. & that's where that had come from! BUT he'd have none of this or that I could provide evidence, & basically told me I was a liar! He wouldn't tell me the actual owner of motel & only gave me their card/phone number/address & coldly dismissed me! MOREOVER, after checkingin I struggled with all my bags having to go around to main entrance/lobby, opening two doorways, & manuever past a mostly blocked (with stacked large boxes) hallway to my room--DUE TO side doorway/EMERGENCY EXIT being locked/bolted both Inside/Outside, AND despite inquirng this door was Never Accessible/Could Not Be Use As Mapped/Stated Emergency Exit !!! Glad to get out of there, but unsatisfactory service & unsafe accomadarions! ALSO, pictures they show are misleading...not that immaculate & pool looks large, but in reality is quite small. Felt very scrutinized & uncomfortable....
