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Days Inn - Durham – reviews, photos

2.0 of 5
3460 Hillsborough Rd., Durham, NC 27705
Hotel amenities
Days Inn - Durham
Ranked #54 of 66 hotels in Durham
2.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    6
    7
    6
    4
    38
Date Rating
Ann Arbor, Michigan
Senior Contributor
35 reviews 35 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“good enough quality with low price”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

This hotel does not look great, but the staff was attentive and the price is about the lowest in the area, especially considering they have a free breakfast. The rooms seem clean and bed quality is quite good. The outdoor hallways are not the most inviting, but functional.

The hotel is just next to a highway, but the room was quiet and there was a 50" flat panel TV in the room. This hotel will not impress anyone, and the location is hard to find since it is not really located on Hillsborogh, but behind the gas station! OK for the budget traveler with medium expectations.

You are only a couple miles from some of the best restaurants in the state, and it borders a very nice old residential area.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Noxgear about Days Inn - Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEN PATEL, Manager at Days Inn - Durham, responded to this review
20 February 2012
Thank you very much for staying with us during your visit to Durham,nc. Please do come back as we try harder and harder to improve our property. And thank you very much for your wonderful review.
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Filthy rooms, awful customer service”
1 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

I stayed at this hotel because it was located close to a job interview and was inexpensive.

The lobby smelled like mothballs, which did not give a good first impression.

My room door did not open - the key card worked, but the door stuck. When I inquired at the front desk I was told "you're doing it wrong." The front desk staff accompanied me upstairs, and also could not open the door. After about ten attempts the door opened, but it stuck on the carpet and could barely be opened; the staff said "well just jiggle the handle to open it," and walked away.

The room itself was filthy. There were appalling stains on the chairs, the carpet was covered in dirt, there were holes in the bathroom walls, and there were crumbs in the bed.

I called the Days Inn customer service, and they filed an official complaint, and said I would hear from the manager in 3 business days.

In the morning it took a long time to open the door, because it stuck on the carpet on the inside, which was clearly a terrible fire hazard. I insisted upon a new room, and was given one that was equally dirty, although the door opened properly. The ceramic soap dish in the shower was broken, leaving a very sharp edge that I cut myself on twice in the shower.

I never heard from the hotel manager. I followed up with the Days Inn customer service line, only to be told that the corporation had no role in day-to-day management, and I had to direct all communication to the franchisee. It has been over two weeks and I have not hear from the franchise manager. Days Inn continues to refuse to take responsibility for their franchises' filthy and unsafe hotel.

This is a company that does not stand by their product and does not offer appropriate customer service. It's not worth the money, there are plenty of reasonably priced hotels in Durham other than the Days Inn. Stay at one of them instead.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cpendle2 about Days Inn - Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEN PATEL, Manager at Days Inn - Durham, responded to this review
9 February 2012
Thank you staying with us for 3 days. I have been managing hotels for the last 30 years and the extend of of your complain was quite amazing. The only problem i saw in the room you stayed in was that the door was hard to open. Since we had just installed new carpet , doors are a little hard to open and this happens in any hotel. There were no stains on the chairs , no crumps on the bed and the carpet was surely not dirty. I totally inspected the room since you called and registered a huge complain with days inn.There were no holes in the bathroom wall, they have just been painted. Well after staying 3 days in a renovated room with a 42inch plasma tv you got a refund and days inn charged my company $160.00 fine. Well what can i say !!!. Not only that since tripadvisor does not varify complains, we the hotliers have to suffer the publicity and we never win.
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“No Probles and a great value”
5 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

I stayed at the Days Inn and found that for the value and comfort, i was very pleased. I had a room with 1 king size bed and was very comfotable. The hotel is located off the main street and there was no noise even being so close to the interstate. I would stay there again if I had the need to and would recommend it to all my friend in need of a hotel that was inexpensive and comfotable.

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ncdragon about Days Inn - Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEN PATEL, Manager at Days Inn - Durham, responded to this review
8 December 2011
Thank you very very much with staying with us . We are very happy to know that you were very satisfied. Please do come back on tour next trip. We are always working hard on improving this Days inn.
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Norfolk, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
“Room in Horrible Shape and Room Service enters room without knocking”
1 of 5 stars Reviewed 15 November 2011
3
people found this review helpful

My fiance' and I have a long distance relationship and we decided to meet at the Days Inn in Durham, NC. I thought that the price and photos of the room, along with the location, seemed to be a perfect choice for us. However, the paint in the rooms is falling off of the cracked walls. The recycliner in the room, along with the other furniture belonged in the dump, and to top it off the maid service opened up our door to enter 3 different times in one day without knocking and we were in the room.
The management refused to provide anything for a discount and barely apologized for the intrusion.
I would not recommend this hotel to anyone!!!

Room Tip: Choose a different hotel!!!
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Jennifer G about Days Inn - Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Never been to a worse place!!”
2 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

I stayed at the hotel during graduation coz all the others were booked by then. Being the closest to Duke I rented it thinking its just for a day, it cant be that bad..But guess what it was that bad and worse!! Where do I begin- The place smelt damp and odd, carpet was sticky, the curtains were hanging loose without rings, the AC was not working, the sheets were smelly, the approach was bad and not clean. The extrior of the hotel looked shady and in dire need of a coat of paint. I did not try the breakfast and definitely did not touch the complimentary coffee.
I asked for an iron to be sent and had to repeat my request 3 times before I could get one and then when I did, the water in the steam iron was leaking and I didn't wanna stain my clothes so I just returned it.
I dont think I would ever want to go back, I'd rather pitch a tent and stay outside than return.

Room Tip: Dont even try booking this hotel
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  • Stayed May 2011, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask tanwal-08 about Days Inn - Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Days Inn - Durham

3460 Hillsborough Rd., Durham, NC 27705
Price range (per night):* INR3,025 - 5,209

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