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Americas Best Value Carolina Duke Inn – reviews, photos

2517 Guess Road, Durham, NC 27705
Hotel amenities
Americas Best Value Carolina Duke Inn
Americas Best Value Carolina Duke Inn
Americas Best Value Carolina Duke Inn
Americas Best Value Carolina Duke Inn
Americas Best Value Carolina Duke Inn
Americas Best Value Carolina Duke Inn
Ranked #56 of 66 hotels in Durham
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    9
    8
Date Rating
Potomac, Maryland
1 review
“DO NOT STAY HERE WITH YOUR FAMILY - SKETCHY STINKY MOTEL!”
1 of 5 stars Reviewed 12 September 2011

Where to begin....took about 30 minutes for us to get checked in at the front desk (Indian guy has no idea whats going on). While waiting we notice the sketchy people floating around the parking lot without cars...pregnant women, old black men with their son, white trashy looking people, Mexicans with white vans. Finally get into our room (thank god we didnt get shanked out in the parking lot!). First thing i notice is the no smoking sign....it smelt like someone went in right before we got there and smoked an entire pack of Marlboro Red's. Next i sit down on the bed....aka a rock with a sheet on it, stiff as anything (thankfully we brought our own pillows, otherwise the aids virus would have seep into my brain). Next i notice that there is a dead bug laying next to my bed on the floor (looked like a roach) my parents also said that there were multiple fly's flying around the room all night. In addition it was Jurassic Park outside of our door (some little kid running up and down the balcony for 2 hours) not to mention other filth that was roaming around outside. Overall i would recommend that any half way decent person go to a name brand place (holiday inn ect) because you will be sketched out beyond belief here. Do yourself a favor and DO NOT GO HERE!

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask UMDgraduate2011 about Americas Best Value Carolina Duke Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“4 terrible rooms”
1 of 5 stars Reviewed 28 July 2011

We didn't get to say actually. First room smelled like sour milk and mold. Second room had a broken door. Third room was already OCCUPIED! Forth and last room we tried was a smoking room even though the hotel insisted it wasn't. We left to go someplace else.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask wgliradio about Americas Best Value Carolina Duke Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Fairmont, North Carolina
1 review
“Nightmare on Guess Road”
1 of 5 stars Reviewed 29 April 2011

This hotel had multiple women who were soliciting men ALL Night Long!, The Pizza Delivery Guy wouldn't deliver there, unitil I promised him a hefty tip (not kidding), abandoned cars, drivers continouosly cruising the parking lot at slow speeds interested in what I don't know...? The room stated no smoking, but reaked of cigarettes and beer, the towels were clean, but dingy as if bleach wasn't used. There are no alarm clocks available nor coffee pot in the rooms The only upside and the reason why I didn't go to the Holiday Inn Express across the street, the wireless internet worked extremely well; also Duke Hosp Patients the rate is $39 per night so it fit my budget considering the circumstances.

Room Tip: Bring your own alarm clock and towels
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  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jumpmaster1 about Americas Best Value Carolina Duke Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011
Dear Valued Guest,

Thank you for taking the time to communicate to us why our service and amenities did not meet your expectations. We wish to address your needs and provide the best solution available to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Once again, we appreciate your feedback as it will assist us in becoming better at what we do. Please contact us to receive a special discount due to the inconvenience.

Yours sincerely,
Shailesh-Owner
Americas Best Value Carolina Duke Inn
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Ardmore, Pennsylvania
1 review
“Low class, terrible breakfast”
2 of 5 stars Reviewed 22 December 2010

The rooms were okay. The staff was nice but could not help us turn off the flashing red light on the phone despite multiple requests. If breakfast is important to you, don't stay here. It was Cheerios, Rice Krispies, and white bread. Bed was a little soft but okay. Room was supposed to be non-smoking, but there was still a funny smell.

But the price was right!

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Reuven61 about Americas Best Value Carolina Duke Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011
Dear Valued Guest:
Thank you for taking time to share a review about our hotel. We are happy to know you enjoyed our friendly staff. We take great pride in exceeding guest expectations. We sincerely apologize about the telephone message light not working. We have recently hired a telephone repair company who will be replacing the phone system equipment. Please know that our non-smoking rooms are cleaned and treated each day. We look forward to another opportunity to service your future lodging needs.

Regards,
Shailesh-Owner
Americas Best Value Carolina Duke Inn
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Kutztown
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“dissappointing”
2 of 5 stars Reviewed 26 April 2010

I normally except the "way the things are" but in this case this motel needs serious attention. Rooms are nice size, but the walls are patched, wall paper falling off, stains on the tub. Breakfast is lacking and the coffee which I tried 3 days tastied strange. One double door to the lobby was blocked with a cone, guess it was broken and not useable. Outside appearance in general is in need of painting. Since we only use a room to sleep, we made due since we had prior reservations.

  • Stayed April 2010, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask elyswede about Americas Best Value Carolina Duke Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011
Dear Valued Guest:
Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary. I hope you will give us another opportunity to service your future lodging needs.

Regards,
Shailesh-Owner
Americas Best Value Carolina Duke Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Americas Best Value Carolina Duke Inn

  • Americas Best Value Inn Durham
Address: 2517 Guess Road, Durham, NC 27705
Price range (per night):* INR2,128 - 2,913

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