The rooms were okay. The staff was nice but could not help us turn off the flashing red light on the phone despite multiple requests. If breakfast is important to you, don't stay here. It was Cheerios, Rice Krispies, and white bread. Bed was a little soft but okay. Room was supposed to be non-smoking, but there was still a funny smell.

But the price was right!

I normally except the "way the things are" but in this case this motel needs serious attention. Rooms are nice size, but the walls are patched, wall paper falling off, stains on the tub. Breakfast is lacking and the coffee which I tried 3 days tastied strange. One double door to the lobby was blocked with a cone, guess it was broken and not useable. Outside appearance in general is in need of painting. Since we only use a room to sleep, we made due since we had prior reservations.

Although I clearly booked a "double deluxe" with 2 king beds, online, they were not able to find my reservation anddenied offering 2 king beds. The room was a dump! The stand/dresser had 3 drawers in it, all broken. The bedding was moderately clean. The floor had not been vacuumed. There wasn't a single waste basket in the room. The next morning, cock roaches were climbing out of the sink. The room had an awful, sickly sweet smell that make everyone ill.

This place was the WORST hotel I have stayed at in my life. Cheap? Not cheap enough considering how hideous this room was!

I have mixed feelings about this place...On the one hand, the staff is great. I had booked the wrong date and by the time I noticed it, a free cancellation wasn't possible anymore. However, they set the booking on the right date free of charge. I'm grateful for that.

Nonetheless, we didn't have a pleasant experience at all. When we entered the room, we got overwhelmed by an awful tobacco odor. I'm aware Durham is like the cigarette capital of the country, but still... We've stayed in more than one room that smelled like cigarettes, but eventually, you get used to it and don't smell it anymore. Here, though, it kept creeping in our noses until we left. That was very unpleasant, not to say unhealthy. I even had to go outside in the middle of the night, desperate for fresh air.
As far as cleanliness is concerned...those motel carpets are always suspicious, but this one was actually dirty. The same could be said about the room itself and the bathroom. The walls, for their part, are ultra thin; annoying when your neighbors' T.V. is on all night. Luckily we had earplugs.
We didn't ask for another room, because it didn't look like that would be any better.

I feel a bit annoyed I have to write such a bad review, while they've been so courteous, but after this experience, this chain won't see us again soon.