We came to Durham for husband's cancer surgery at Duke. Millenium has flyers all over hospital with "medical" rates of $74 per night. Lobby is decent, rest of hotel should be torn down! Dark, shabby, dirty, strange smells. No hot water. Food trays left on floors for days. Sleep clinic on top floor, so people walking around all night. No cell phone access in hotel. Charge for local calls & $10 daily for wifi. Place is a dump! Found a Comfort Inn with breakfast, free calls & wifi and a fridge & micro. Would not go back to Millenium, if they gave me a free room! Upon check out, found they charge. $5 daily "Auxilliary Fee"! Was so pissed! They never told me about this charge.....you have to read the small print!
Room Tip: Stay away from this place...there are so many better hotels in the area!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2012
I am more than happy to announce that as of March 1, 2012 we are eliminating the daily $5 auxiliary fee. However, that means we are now going to be charging guests for any phone calls they make from their guest room phone.
We will be informing guests on check-in that they have the option to purchase a shuttle pass. We have the largest fleet of shuttles with the largest staff of drivers of any hotel in Durham, NC. The cost of gas continues to go up and we transport more than 10,000 medical patients driving more than 60,000 miles per year. In addition, our shuttle service includes locations within a 5-mile radius of the hotel and we regularly transport guests to clinics, pharmacies, grocery stores, restaurants, shopping malls – among other sites.
The cost of the shuttle pass will be $2 per person per day, which we feel is a fair price for what most of our guests tell us is an invaluable service. Parking at Duke Hospital is $2 per hour or $12 per day. Our shuttle service means hospital patients and their families don’t have to worry about fighting for a parking spot or incurring that cost.
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