I was booked here for a week while traveling on business. The hotel is undergoing renovations and the rough edges are visible. I could live with that. Or so I thought.
The room itself was nothing special. Things seemed clean. The bed and pillows were not especially comfortable. I was disappointed that the television didn't have certain channels (most notably FX and AMC, so if you're a fan of _Mad Men_, _Breaking Bad_, _Wilfred_, or _Archer_, make sure you set up your home PVR before you travel).
Pet Peeve: no vending machines on the floors. You have to go to the first floor where they have a little "market" and pay the front desk for a soda or whatnot. It was $2.50 for a 20oz Coke.
The "high speed" wireless internet access maxed out at .35MBps down. Not good. Most hotels I've stayed at provided at least 1MBps.
The free breakfast was uninspired, the hot food being self-made waffles, eggs, something that might have been canadian bacon, and whatever you could toast. I found it unsatisfying overall.
I ended up changing hotels in mid-stay due to some chemical compound (paint? glue?) that was used as part of the renovation: I can home from work and found my room uninhabitable due to a thick, intense chemical odor that gave me an instant headache. It took a bit of argument but the Front Desk finally agreed to let me check out without paying for that day.
I got my stuff, got a final bill, and got the heck out of there. The fresh air improved my mood considerably, so I was smiling when I checked into the Hilton down the street.
So that was my experience with the Springhill Suites in Raleigh. You may argue that I simply had bad luck / bad timing, arriving while renovations were happening, and maybe that's true. But even before the chemical odor issue surfaced, all of the other negatives had convinced me that I'd never stay at Springhill Suites again. Especially in the Raleigh Durham airport vicinity, where it seems like you can't walk 100 meters in a straight line in any direction and avoid colliding face-first into a hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC