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Hilton Raleigh/Durham Airport at Research Triangle Park – reviews, photos

3.0 of 5
4810 Page Creek Lane, Durham, NC 27703
Hotel amenities
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Ranked #19 of 66 hotels in Durham
4.0 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    29
    44
    21
    3
    5
Date Rating
Tierra Verde, Florida
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Top Notch Service”
5 of 5 stars Reviewed 1 February 2012

The staff here makes this hotel. You talk about southern hospitality, well, this hotel staff wrote the book! From check-in, breakfast and lunch buffets (try the southern fried chicken and home made cobbler), to evening cocktails in a warm and friendly environment, to the safe and comfortable ride to the airport when you leave, and you truely have a place where the business traveler or vacation oriented family can enjoy themselves in a safe and secure environment. I'm on the road 150 days a year and this Hilton is Top Notch and a personal favorite!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CaptJimU about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Adams, Front Office Manager at Hilton Raleigh/Durham Airport at Research Triangle Park, responded to this review
10 February 2012
Thank you for taking time to write a review card regarding your visit to the Hilton Raleigh-Durham Airport. Your comments about our property and the service received are much appreciated.

Thanks for noticing many of our superstars! We are very proud of our staff and their passion to deliver “Aggressive Hospitality”.

Your positive attitude is helpful in inspiring our team to perform at an exceptional award winning level. Your comments will be shared with the entire team at the “Mansion on the Hill”.

I hope you will allow us the opportunity of serving you again in the future.

Again, thanks for your comments!


Charlie Thompson | Front Office Manager
Hilton Raleigh-Durham Airport @ RTP
4810 Page Creek Lane
Durham, NC 27703
Direct: 919-941-4846 | Fax: 919-941-6030
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mountain City, TN
2 reviews
“Nice Property!”
5 of 5 stars Reviewed 31 January 2012

This hotel is a very nice property. What made it even better was the service and friendliness of the staff. We did not encounter any problems during our stay. Fitness room was well equipped and clean. Breakfast was great. The enitre experience was enjoyable. Looking forward to our next stay in May!

Room Tip: Hilton Honors program provides additional perks that are worthwhile.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chuck K about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Adams, General Manager at Hilton Raleigh/Durham Airport at Research Triangle Park, responded to this review
1 February 2012
Thank you for your kind comments regarding our wonderful staff and the comfort of our hotel.

We appreciate and value you as a customer. It is by your satisfaction that we have been allowed to grow and prosper as an award-winning hotel.

Again, on behalf of our entire organization, a heart-felt thank you and we look forward to seeing you again in May.

Frank Adams

General Manager
Hilton Raleigh Durham Airport
4810 Page Creek Lane
Durham, NC 27703
919-941-4800 Direct
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Dallas, Texas
1 review
“Excellent Hotel Choice”
5 of 5 stars Reviewed 30 January 2012

The hotel personnel were very friendly and helpful from the moment I walked through the door. My registration went very smoothly and the staff were very accommodating. My room was very clean and spacious. Breakfast each morning was tasteful with many choices. I thoroughly enjoyed my two night stay. I received the same outstanding service on my check out and the hotel provided transportation and driver back to the airport were exceptiona.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lea55711 about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Adams, General Manager at Hilton Raleigh/Durham Airport at Research Triangle Park, responded to this review
31 January 2012
I would like to convey our sincere thanks for taking the time to comment favorably about our hotel and staff.
We were pleased to have you as our guest and look forward to seeing you again during your business or leisure travel.

Thank you again for sharing your outstanding feedback.

Frank Adams

General Manager
Hilton Raleigh Durham Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopkinton NH
Top Contributor
56 reviews 56 reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
“Very good business hotel”
4 of 5 stars Reviewed 23 January 2012

I stayed here for one night and the place certainly met my expectations for a business hotel. It was a very convenient location (although few stops around RTP are not), and the room was clean and spacious. The hotel has a passable workout room, again nothing you would rush to but certainly within expectations. I had a very comfortable night's sleep and a satisfactory breakfast in the morning. I know, I don't sound very excited, but for a one night stay on a business trip excitement is not something I would expect!

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jmasci about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Skip it”
2 of 5 stars Reviewed 13 January 2012

The address for the hotel seems to confuse any GPS you enter it in. I was taken to an empty lot on my first attempt. I believe the confusion lies in that the hotel is located on Old Page Rd, and there is another Page Rd nearby with an old matching address. When I arrived and explained this to the front desk, the response was that "we've been trying to fix that for years".

My experience here wasn't pleasurable but not because of the staff, I must say that everyone was extremely nice and always willing to help, I just needed too much of it. Every single night, my key card malfunctioned without fail, so each time returning required a long walk with bags in-hand to the front desk to get it fixed. I have a feeling this is a common occurrence since they all used the "magnetic personality" line on me each time.

The rooms are old and outdated, and the showers are very small, bring elbow pads to save some bruising. There was an in-room refrigerator that froze all of the sodas I stored which ruined them. On my last morning I had to leave by 8:15, so I requested the 7:30-8:00 breakfast for in-room. They showed up as I was walking out at 8:15 so I had to return it. One night I only had half of the TV channels as they seemed to lose their HD channel feed.

As others have mentioned, this is an older hotel taken over by Hilton but it's just not up to what I've come to expect from them and I won't be staying here in the future.

Room Tip: Request a first floor room facing the courtyard.
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask innova73 about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilton Raleigh/Durham Airport at Research Triangle Park

  • Hilton Hotel Durham
  • Hilton Durham
  • Durham Hilton
Address: 4810 Page Creek Lane, Durham, NC 27703
Price range (per night):* INR5,321 - 9,914

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