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Hilton Raleigh/Durham Airport at Research Triangle Park – reviews, photos

3.0 of 5
4810 Page Creek Lane, Durham, NC 27703
Hotel amenities
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Hilton Raleigh/Durham Airport at Research Triangle Park
Ranked #19 of 66 hotels in Durham
4.0 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    29
    44
    21
    3
    5
Date Rating
Hopkinton NH
Top Contributor
56 reviews 56 reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
“Very good business hotel”
4 of 5 stars Reviewed 23 January 2012

I stayed here for one night and the place certainly met my expectations for a business hotel. It was a very convenient location (although few stops around RTP are not), and the room was clean and spacious. The hotel has a passable workout room, again nothing you would rush to but certainly within expectations. I had a very comfortable night's sleep and a satisfactory breakfast in the morning. I know, I don't sound very excited, but for a one night stay on a business trip excitement is not something I would expect!

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jmasci about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Skip it”
2 of 5 stars Reviewed 13 January 2012

The address for the hotel seems to confuse any GPS you enter it in. I was taken to an empty lot on my first attempt. I believe the confusion lies in that the hotel is located on Old Page Rd, and there is another Page Rd nearby with an old matching address. When I arrived and explained this to the front desk, the response was that "we've been trying to fix that for years".

My experience here wasn't pleasurable but not because of the staff, I must say that everyone was extremely nice and always willing to help, I just needed too much of it. Every single night, my key card malfunctioned without fail, so each time returning required a long walk with bags in-hand to the front desk to get it fixed. I have a feeling this is a common occurrence since they all used the "magnetic personality" line on me each time.

The rooms are old and outdated, and the showers are very small, bring elbow pads to save some bruising. There was an in-room refrigerator that froze all of the sodas I stored which ruined them. On my last morning I had to leave by 8:15, so I requested the 7:30-8:00 breakfast for in-room. They showed up as I was walking out at 8:15 so I had to return it. One night I only had half of the TV channels as they seemed to lose their HD channel feed.

As others have mentioned, this is an older hotel taken over by Hilton but it's just not up to what I've come to expect from them and I won't be staying here in the future.

Room Tip: Request a first floor room facing the courtyard.
See more room tips
  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask innova73 about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, New Jersey
1 review
“Hilton RTP Jan, 2012”
4 of 5 stars Reviewed 12 January 2012

very comfortable and clean with friendly staff. The open plan foyer is very pleasant. The food was good and the bar excellent.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Derek G about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Will stay here again”
4 of 5 stars Reviewed 12 January 2012 via mobile

Great staff, clean and comfortable rooms. Good on-site restaurant and bar. I travel regularly to the area and will make this my regular hotel.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ctbrant about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
1 review
“JTcolasc”
5 of 5 stars Reviewed 7 January 2012

The hotel and their staff were great from beginning to end. All details were carefully worked out with courtesy and the staff were helpful and polite. During our stay the hotel appeared full and busy with parties, etc, however we were never disturbed by noise of any kind. The entryway, reception area and Christmas decorations were beautiful. I am very selective about the cleanliness of where I stay, and this hotel room was clean, odorless and nicely decorated. We would absolutely stay again!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jacqueline C about Hilton Raleigh/Durham Airport at Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Adams, General Manager at Hilton Raleigh/Durham Airport at Research Triangle Park, responded to this review
11 January 2012
I would like to thank you for your recent visit to the Hilton Raleigh-Durham Airport “Mansion on the Hill”. It was truly a pleasure to serve you.
Your kind comments about the hotel, accommodations, and service are very much appreciated.
The comments regarding lumpy pillows and slow elevators were distributed to our management team to determine improvements we can make in these areas.

It would be our pleasure to see you as a regular guest and look forward to your next visit to the area.
Wishing you the best in your business and personal endeavors.

Sincerely,

Frank Adams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Raleigh/Durham Airport at Research Triangle Park

  • Hilton Hotel Durham
  • Hilton Durham
  • Durham Hilton
Address: 4810 Page Creek Lane, Durham, NC 27703
Price range (per night):* INR5,321 - 9,914

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