I've never written a review but thought after one night here I should. Let me first start off with saying that the only reason my wife and I stayed at this Marriott was because we had a voucher for a free night stay after a terrible experience at a different courtyard in a different state about ten months earlier, if I actually paid money to stay here I would be a lot more upset. Had to go to Duke for an MRI for my wife and instead of staying with family this time we thought we'd cash in our voucher and make it a kinda getaway for the two of us. We called and made the reservation and everything was great. When we arrived, there were signs directing us to the back of the hotel to check in. We had to walk through some sort of circus tent to enter the door which a sign led us into a makeshift lobby( an old room turned into the new lobby) At no point when making the call did the reservation agent ever tell me that the hotel was under construction, had I known this I would've gone elsewhere. The woman at the desk was great, very nice and professional. We requested a ground floor room to make it easier on my wife with her medical condition but were told it would have to be on the 2nd and up due to construction. We continued on since we were not paying and took a room on the second floor. When we got into the room, the window was open, we thought it was to get rid of the lingering smoke smell but we later found out why. That night while winding down we could clearly hear the couple in the room above us talking. Not yelling, arguing or fighting.. TALKING.. You could clearly make out their entire conversation and each step they made in their room.. Maybe I'm spoiled with a very firm bed at my house and most other hotels I've stayed but this one in my opinion has served it's life well and ready to be retired. As the night went on we could not get comfortable, kept turning the AC/HEAT unit down to cool it off and still kept getting HOT air. Now we found out why the window was open when we got there. Never thought I'd be sleeping with the window open in Durham in January.. Needless to say, not the nice little getaway I was hoping for. I only hope that with all the construction going on they are not charging full price. Guess in the future I'll be at the holiday inn express, at least there you get HOT breakfast included...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC