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Comfort Suites – reviews, photos

3.0 of 5
7800 Gateway Lane, NW, Concord, NC 28027
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #11 of 24 hotels in Concord
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    13
    13
    4
    2
    2
Date Rating
Martinez, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Completely Satisfied”
5 of 5 stars Reviewed 1 September 2010
1
person found this review helpful

Traveled with my four children, and needed to find a room that would fit five people. We are also a military family, and this was one of the few hotels that offered a military rate that was lower than the regular rate. There were cheaper hotels, but they did not include breakfast or only "Continental". For our family, the inclusion of a good breakfast makes the slightly higher price worth it.

The breakfast was very good, with a large assortment of foods, and the gentleman servicing the area was very friendly and helpful.

The desk staff were friendly and very efficient at both check in and check out. The rooms were clean and a little larger than I was expecting, which was nice. The beds were comfortable too, with my only complaint being that the pillows were really small.

The internet worked without issue during our entire stay, and the location was convenient to get to both to and from the interstate.

We will definitely make this our hotel to stay at each time we visit the area!

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask suprm2001 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pooler, Georgia
1 review
“great customer service”
4 of 5 stars Reviewed 29 July 2010

Thanks for making my 2010 family reuion very joyful and comfortable, rooms was very nice and the beds and pillows felt awesome! nice size like an one bedroom apartment.
The breakfast guy was very friendly and made my family felt at home he kept breakfast well stock and hott.....and the manger was very friendly and helpful . I would be coming back to this area and I would stay here again EXCELLENT CUSTOMER SERVICE ! And the location is prefect only a mile from the mall and restaraunts. Thanks again.

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask smoothladybug about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, Virginia
Senior Contributor
40 reviews 40 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Average Hotel, large on space, lacking in quality.”
3 of 5 stars Reviewed 17 June 2010
1
person found this review helpful

Excellent location right off of I-85. Hotel was clean, but lacked any character or quality. The suites were furnished with a kitchenette, desk, couch and large bedroom. Although the rooms were large, the furniture was not comfortable or in anyway quality.
The hotel serves a hot breakfast - with what looked like powdered eggs and warm bacon bits instead of strips.
The fitness center had a very old treadmill, old exercise bike and low end stair-stepper. It was very HOT in the fitness center. The indoor pool was decent sized. The bottom of the pool was clean (as was the deck surrounding it), but the waterline tiles needed desperately to be scrubbed.
The hotel desk staff were very nice, but not very knowledgable about the surrounding area. We needed a 24 hour store - the desk clerk had no idea where we should go at 1am. Luckily we stumbled upon a VERY large WalMart less than a mile from the hotel that was open 24 hours.
The surrounding area is this hotel's redeeming quality. Right off of I-85 (hotel had very little highway noise) and surrounded by restaurants and decent shopping. The hotel is also within a mile or two of the Charlotte Raceway.

Over all the hotel was okay, but there are several hotels nearby that were nicer and about the same price.

  • Stayed June 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jayhawkinva about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great Location”
4 of 5 stars Reviewed 15 April 2010

Although the hotel is dated it was comfortable and clean. The hotel shows signs of wear and tear, but it is near the mall and racetrack so it gets lots of use. It was clean and service was good, so that is more important than a little wear and tear of the furnishings. The location is perfect and within walking distance of several restaurants. It is one of the nicest we've seen that allows pets. Plumbing could be a little loud, but after once or twice of "whoosing" sound, I didn't even notice it for the rest of our stay. The only disappointment I had was the service in the breakfast area. Seems the young woman working couldn't keep up with the demand. Both mornings, the breakfast was lacking from the description on the hotel site. My suggestion would be to replace her with someone older or get her some help. Otherwise, the stay was wonderful.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jessica1Tennessee about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Ohio
Top Contributor
158 reviews 158 reviews
Reviews in 128 cities Reviews in 128 cities
76 helpful votes 76 helpful votes
“real deal”
4 of 5 stars Reviewed 29 December 2009

large parking lot many restaraunts nearby I arrived at 2:00 am ask for late check out and it was not a problem.....people were great ,service good I stayed in a two-room king suite ,two tv's ,large 'fridge even had a dishwasher? not that I needed any of this..room nice and clean appeared to have been partially remodeled furniture was rather old, tile and drywall workmanship not the best I have saw BUT the bed was perfect, fairly new matress.... a real deal for $80.00 .....

  • Stayed December 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask teamster175 about Comfort Suites
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Additional Information about Comfort Suites

  • Comfort Suites Concord
  • Concord Comfort Suites
Address: 7800 Gateway Lane, NW, Concord, NC 28027
Price range (per night):* INR5,881 - 7,169

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