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Sleep Inn & Suites – reviews, photos

2.0 of 5
7821 Gateway Lane, Concord, NC 28027
Hotel amenities
Sleep Inn & Suites
Ranked #19 of 24 hotels in Concord
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    3
    3
    4
    5
    2
Date Rating
Virginia
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
“OK for an overnight stay”
3 of 5 stars Reviewed 20 August 2011
1
person found this review helpful

We stayed at this hotel as an overnight stop while traveling through the area. I made my reservation using the choicehotels.com website. I selected a shop & stay rate linked from the Concord Mills website at www.simon.com/mall. That rate was and still is $69.00. I promptly received an email confirmation of my reservation. The location of the hotel is convenient, being just off I-85. It is located in an area where there are several restaurants and other hotels.

Upon arrival, there were several people hanging around the front of the hotel, not seeming to be doing anything other than just staring at people that walked by. That made me feel uneasy. There was ample parking available, although some of the parking was off to the side, where I would not have felt as comfortable parking at night.

Check-in was smooth. My room was on the first floor. It was a small room, with a very small bathroom. No bathtub, just a corner shower. The beds were comfortable, and the large soft pillows slept well. There was free wireless internet available in my room. There was also a computer with internet and a printer in the hotel lobby for guests to use if needed.

The hotel seemed to fill up with guests overnight. The continental breakfast was ok, but pretty crowded. There is a NASCAR track (Charlotte Motor Speedway) just down the road from the hotel, and the Concord Mills shopping mall is just across the road. Check-out was easy.

I chose this hotel based on the $69.00 price and the tripadvisor.com reviews. I have since stayed at the comfort suites hotel in the same area as this hotel, although that rate is a bit more. I'm not totally opposed to staying at the Sleep Inn again, but if in the area again, and the rate difference wasn't too much, I would choose the comfort suites.

Room Tip: The concord mills website has a link for a cheaper
See more room tips
  • Stayed September 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Petit Clamart, France
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Hotel managment is clueless and non-professional”
2 of 5 stars Reviewed 13 February 2011

This particular Sleep Inn is in a serious state of disrepair. Broken this and broken that. Cleanliness is also an issue as housekeeping at this hotel is shameful. Speaking to the hotel manager will only get you a series of blank stares and confused looks.

Breakfast is not too bad with the usual Choice Hotels carb load. Lots of fresh fruit though which was a plus.

The only positive about this property is that they have great rates. Maybe for a night or two it would be fine.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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MD
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“ok for one night”
3 of 5 stars Reviewed 13 February 2011

The hotel is in a great location however our stay was just ok. Rooms were not renovated. They were semi-clean and very small. The front desk staff was polite but not professional. The hallway to our non-smoking room smelled like smoke! Our room smelled ok but the door did not close tightly so the bright hallway lights and noise came through all night long. We could hear everything from our neighbors. Breakfast the next morning was terrible....only carbs and nothing really healthy- nothing was fresh- the breads, bagels and pastries were all stale. There was not much variety either. If you don't care about where you stay----it's fine but I would have rather pay a little more and stayed at he Hilton next door!

  • Stayed February 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Raceland, Louisiana
2 reviews
“Terrible”
1 of 5 stars Reviewed 5 November 2010

This was our second trip . The first was better. The room smelled smoke . Was in an non smoking room. we was told we had a discont. That was not true. we call a month ahead of time for resvations. worst room ever. There was 1 guy who really helped us. no help from no one else. and we drove 800 miles just to go to a race and stay at that motel. never again.

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask batman12379 about Sleep Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield,Ca
1 review
“Great Location”
5 of 5 stars Reviewed 23 May 2009

Stayed at this Hotel for the All Star Race weekend only 2 miles from Lowe's motorspeedway. The suite I stayed in was very clean and comfortable, the staff was great. I will stay here again. The Mall is on the other side of freeway and food is near by with in walking distance.

  • Stayed May 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sleep Inn & Suites

  • Sleep Inn Concord
  • Concord Sleep Inn
Address: 7821 Gateway Lane, Concord, NC 28027
Price range (per night):* INR4,985 - 7,281

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