Knowing the Inn might be full during the Blue Ridge BBQ and Music Festival this weekend, I reserved a king bed mini-suite online on December 1, 2010 and received an email confirmation from Days Inn for the room at the rate of $90 per night plus tax.

When I changed the reservation on the Days Inn site from 3 nights to 2 on May 23, I received another confirmation for the same room, same price -- $90 per night plus tax.
The night before my arrival, I called the Inn and was assured that my reservation was in order.

When I arrived the next afternoon, the owner/manager refused to honor the price that Days Inn had confirmed not once but twice. Showing him the confirmation forms with the price of $90 per night made no difference. Instead he quoted me a price of $125 per night plus tax and said I would have to work out the difference with Days Inn. When I contacted Days Inn Customer Service I was told that I need to work out the problem with the owner/manager.

If you go to the Days Inn web site right now and try to reserve that same room at that Inn, you'll see that the average rate quoted is $80.00 per night. I was a vendor at the festival this weekend and know that a number of other vendors said the owner/manager did the same thing to them -- jacked up their prices without notice after their reservations had been made.

I will not give my return business to an owner who treats his customers like this, and I will be greatly disappointed if Days Inn Corporate doesn't find some way to refund the difference.

This hotel was just gross. It was a smoking room so we expected it to smell like a smoker had stayed in it the night before or many nights before but it smelled like an overflowing ashtray in a really bad bar. There were bugs, Water bugs with lots of legs in the bathroom but the worst was the soap in the shower. It was streaked with dirt but it was loosely REWRAPPED in the soap paper so as to look as if it had not been used. That is unacceptable. The little fridge leaked and soaked the rug but that happened while we were there and could have happened anywhere. I told the lady at check out about the soap- no response. I filled out the follow-up survey on-line and got a reply from "Pete" the manager saying he was sorry I didn't have a pleasant stay but to please come back and try them on my next visit. Right, Pete. Can't wait. Start rewrapping that soap right now!

We have stayed at this location many times, The rooms are generally clean, but never spotless or without need of repair. This time there even was someone left over hash brown if the night stand drawer and someones used bar of soap in the shower. if you say something to the manager, he imediately says that the room is up to Days Inn standards and he is sorry it does not meet our standards. The room had everything from claw marks by the door from someones pet to a melted clock radio when someone decided to use it as an ashtray, When I brought it to the attention of the front office, I was asked what did I do to the radio! The personnel at this hotel seem to have a chip on their shoulders rather then helping the customer they rather confront them and argue what a clean room is and how they meet all the days inn standards. Go 20 miles in either direction and you will find a cleaner room at a better rate off I-26

Nothing special, but good quality, good location, breakfast okay (very weak coffee). Worth a stop if in the area.