This is an older hotel, refurbished, but still old. The front desk staff was accomodating, the room was clean, but the room was small, the bathroom was VERY small, the furniture and TV were still there from the 80's. Breakfast was a major disappointment, certainly not up to the standard we have found in many other Holiday Inn Express locations. If I were looking, I would look elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 January 2012
My name is Richard Hicks and I am the General Manager for the Holiday Inn Express Clemmons, NC. I wanted to thank you for taking the time to submit a review on TripAdvisor. Our management team takes all guest feedback seriously. I am glad that you were satisfied with the staff and the level of customer service that was provided. I understand that the hotel is lacking some upgraded materials. A remodeling plan has already been drawn and approved, and upgrades will begin taking place early this year! The rooms will be completely re-vamped with new Flat Screen TV's! When you travel into the area again, please contact me directly to make your reservation. Thank you for your review, and I look forward to welcoming you back to the Holiday Inn Express Clemmons, NC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC