I feel so bad it has taken me so long to write this review. I do the travel and business planning for an office in Charlotte our company is worldwide. In early spring I saw the Esmeralda on-line and thought it might be a great place to host a business group leader retreat. After a few discussions with Doug from the Esmeralda, my husband and I decided to take a weekend and check out the Esmeralda before I booked my companies business retreat.
What an amazing place the Esmeralda. Our usual business retreat takes us to more of larger hotels or banquet facilities. After our stay at the Esmeralda we couldn’t believe how the Inn balances romantic weekends and vacationers with business groups. One rule was clear when vacationers are vacationing the Esmeralda doesn’t mix business. The same goes for business groups not being mixed with general guest stays. We found if you date is available you are assured the Esmeralda staff is there for you. The Inn’s decorating and service is geared to a refined guest who wants to sill have fun and relax.
My husband and I and our trip to the Esmeralda was nothing short of perfect. Every detail was met. The food in the restaurant was fantastic. While we were here we soaked in their new outdoor 20 person Jacuzzi and even roasted marsh mellows in a fire place on the patio. I had time to make all my plans for the business trip and when we left I knew the Esmeralda was going to set a new standard for a different type of business retreat.
Retreat days arrived and we were greeted by a staff person named Sharron. She is the Inn manager. She had everyone checked in before we arrived. From the moment we checked in through the fours day we were all here, the Esmeralda provided every item we needed for a productive week of work and pleasure. The breaks were added fun with the game room and many other spaces. Our off site team building we perfect for an afternoon of learning and team building. The food was adapted to meet our time, serving style and diet needs. A real home-run for our demanding group. We are already working on a return trip. Thank you to the owners of the Esmeralda and all the great staff.
I would like to make on side note about rooms. This is in defense of the Esmeralda and not other reviewers. When we were looking for our business retreat spot we saw some reviews cautioning future guest about rooms being small. Some of the rooms are small but looking beyond the room size we do extensive travel. Our criteria are Clean, Comfortable, Well Appointed, Wireless, Updated and Private Baths. The Esmeralda is all this times 10. The Inn itself has so many different areas to enjoy if you need size. The rooms were just perfect. We survey all attendees after a retreat and it was unanimous the Esmeralda had a perfect combination of elegant amenities and functional space to fit our needs.
Thanks Again,
Barbara
Charlotte IT
Room Tip: Book aarly if you are planning a larger event. The Esmeralda restricts dates for their leisure guest...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 January 2012
Barbara, thank you so much for taking the time to write this wonderful review! It was such a pleasure to have you and your husband, then your group with us. We like to think the Inn can be many different things, depending on our guests' needs. It's gratifying to hear we succeeded with your retreat. We have a great staff who take pride in making The Esmeralda a special place.
Some of our rooms are not large, but as you said, there are other great areas to enjoy. The game room and outdoor patio area are favorite spots. The Jacuzzi and outdoor fireplace were new this season. I'm glad you enjoyed them!
We so appreciate your thoughtful comments. We look forward to seeing you and your group again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC