We stayed at this hotel while relocating to Charlotte. The staff is friendly and the management staff is very helpful. The breakfast is ok but gets old if you stay there for more than 5 days.

The location is near a fire station so if there is an emergency at night, you will hear the sirens. The dishwasher kept failing and they could never quite fix it. However it is also located across the street from a strip mall with lots of good restaurant options.

My husband and I arrived to the RI on North Tryon and was initially pleased with our choice of hotel. It was very spacious, updated kitchen and rather cozy. As the evening continued, the room became a little drafty despite the heat on 71 degrees. We informed the front desk and immediately they offered to change our room to a second level. upon arriving, the room was nice and toasty. However, the next day our daughter had oral surgery and then came back to the room with us to recover. She was sleep majority of the time until she felt something crawling on the arm. It awaken her out of her sleep. She raised her weak voice loud enough for us to see the bug and indeed it was a large bedbug. My husband pulled the mattress out for further assessment and we found an entire colony including new babies . He put a few crawling ones in a ziplock bag and took it over to the front desk. Another guest was getting a fax sent by Mae the front desk person. She later said can I help you and we told her our story in a calm manner ( and gave her the ziplock bag). She never said one time that she's sorry or what can I do to make things better. Instead, her and manager were cold, nonchalant and non-empathetic. My husband asked for a full refund and he agreed however, when he asked to be placed in ANOTHER hotel of the same chain he refused until my husband demanded to speak to HIS manger. We went to another "INN" affliated with Marriott ( Townplace suites). It was ok...rather dated but we just wanted sleep. We went to sleep and woke up the next morning and saw a bedbug crawling up the wall!!!!!!!!!! We packed our belongings and shortened our stay. We got on the road to come home!
Please check the sheets, mattresses of these hotels and others. There is an epidemic!

This property is the old school Residence Inn layout that is more like an apartment style. Not the big box Residence Inn they have been building lately. But it has been renovated and modernized. The only thing that hasnt been renovated is they are still using the old school tube tv's. They call them flat screen tv's but they arent flat sreen tv's. They are told tube tv's with a flat panel face. They need the HD Flat Screen TV's in this hotel. But everything else is perfect. The kitchen area is awesome. The bathrooms are nice. Like I said, my only complaint is the TV. I just really dislike when a hotel still uses the tube tv's. I will stay here if I ever come back to Charlotte. I stayed here overnight on my way to Florida.

Very nice... Will recommend people to stay here. Very quite and the rooms are cozy... Will definitely stay again